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Full-Time

Staff Business Systems Analyst

Posted on 3/22/2024

Bill.com

Bill.com

1,001-5,000 employees

Financial platform for managing business operations

Consulting
Enterprise Software
Fintech
Financial Services

Compensation Overview

$145.6k - $174.7kAnnually

Senior, Expert

San Jose, CA, USA

Category
Project Management
Business & Strategy
Required Skills
Agile
Sales
Communications
Management
Salesforce
Coupa
Requirements
  • 8+ years of experience delivering technical projects across Risk and Collections Stack
  • Must have: Peach Collections Tool or equivalent Collections, Payment Operations, Case Management and/or Risk Management platforms
  • Nice to have: Service Cloud, Sales Cloud, Chatbot platforms, Finance and other Support tools
  • Proven project management experience including leading and driving complex transformation projects, portfolios, and roadmaps
  • Documenting functional and non-functional requirements, and design / development of technical solutions that meet the business needs
  • Working with stakeholders to define and document business processes and systems
  • Developing and maintaining project plans and associated communications
  • Performing Proof-of-Concepts when needed
  • Leading test preparation and execution
  • Testing technical build to ensure functionality of solutions that meet the business needs
  • Providing post Go Live support
  • A deep understanding of Payment operations and Collections business functions and strategy, processes, cross-functional hand offs and intersections with Customer Experience and Support systems
  • Experience providing general system support to business partners
  • Experience with Agile and SDLC methodologies
  • Excellent teamwork, communication and ability to gain alignment across cross-functional boundaries
  • Ability to challenge the norm and maturity to advocate for changes for the greater benefit of the business
  • BS/MS in Business, Computer Science or a related field
  • Nice to have: Service Cloud Administration experience
  • Admin experience across other platforms (Coupa, Quickbase, Salesforce)
Responsibilities
  • Lead technical projects from ideation to closure across Collections and Risk tech stack
  • Drive initiatives for transactional efficiencies such as payments and collections
  • Build relationships and deliver value to stakeholders across Risk Operations, Customer Success, and Experience Operations

Bill.com provides a platform for businesses to manage their financial operations, including bill creation and payment, invoicing, expense management, and budget control. The platform automates tasks related to accounts payable and receivable, making financial processes more efficient and transparent. Unlike many competitors, Bill.com also offers access to credit lines, ranging from $500 to $5 million, along with its software services. The goal of Bill.com is to streamline financial management for small to medium-sized businesses and accounting firms, helping them gain better control and visibility over their finances.

Company Stage

IPO

Total Funding

$2B

Headquarters

Palo Alto, California

Founded

2006

Growth & Insights
Headcount

6 month growth

1%

1 year growth

-1%

2 year growth

8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Bill.com's recent partnership with Regions Bank to power their digital payments solution highlights the company's growing influence and potential for further strategic collaborations.
  • The platform's ability to attract 10,000 new SMBs in the past year demonstrates strong market demand and growth potential.
  • Despite recent stock performance, Bill.com has shown consistent revenue growth, indicating a resilient business model and promising long-term prospects.

What critics are saying

  • The competitive fintech landscape, with players like Stripe and Plaid, poses a constant threat to Bill.com's market share.
  • The company's stock has seen significant declines, which could impact investor confidence and employee morale.

What makes Bill.com unique

  • Bill.com offers a comprehensive financial operations platform that integrates accounts payable, accounts receivable, expense management, and credit access, unlike competitors who may focus on only one or two of these areas.
  • The company's partnership with Cross River Bank to provide credit lines and corporate cards adds a unique value proposition that is not commonly found in other financial technology platforms.
  • Bill.com's automation capabilities for financial tasks provide significant efficiency gains, setting it apart from traditional manual processes and less automated competitors.

Benefits

100% paid employee health, dental, and vision insurance - choose between HMO, PPO, and HDHP plans

HSA & FSA accounts

Life Insurance, Long & Short-term disability coverage

Pre-tax commuter benefits

Employee Assistance Program (EAP)

11+ Observed holidays and wellness days

Wellness & Fitness initiatives

Flexible time off

100% paid employee health, dental, and vision insurance - choose between HMO, PPO, and HDHP plans

HSA & FSA accounts

Life Insurance, Long & Short-term disability coverage

Pre-tax commuter benefits

Employee Assistance Program (EAP)

11+ Observed holidays and wellness days

Wellness & Fitness initiatives

Flexible time off

INACTIVE