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Mercier Consultancy Group

Digital Trust and Safety Analyst

Risk & ComplianceConfirmed live in the last 24 hours
Full-timeRemote in Bulgaria

About the Job

Requirements

  • Native or fluent spoken and written Arabic is mandatory.
  • Professional proficiency in English is required for communication within the global office environment.
  • A valid EU passport or eligibility to work in Bulgaria is required.
  • A strong interest in the social media industry and digital safety trends is required.
  • Strong analytical skills and the ability to make objective, sound decisions are required.

Responsibilities

  • Analyze and moderate user-generated content to ensure compliance with social media safety policies and community guidelines.
  • Investigate reports of policy violations, including harassment, misinformation, and sensitive digital media.
  • Maintain accuracy and efficiency in content review queues to protect the user experience within the social media ecosystem.
  • Collaborate with international teams to identify emerging trends and threats to digital safety.
  • Stay updated on regional cultural nuances that affect the interpretation of content in the Arabic-speaking market.
  • Use internal analytical tools to document findings and provide feedback on content moderation workflows.
  • Participate in regular team meetings to discuss platform policy updates and quality performance metrics.

Desired Qualifications

  • Previous experience in content moderation or quality assurance is considered an advantage.

About the Company

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