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Marriott International

Manages and franchises hotels around the world

Director of Sales & Marketing

Account ExecutiveConfirmed live in the last 24 hours
Full-timeArlington County, Arlington, VA, USA

About the Job

Requirements

  • A four-year college degree is required.
  • Previous sales experience in a comparable hotel size and scope is required.
  • Public relations and community marketing experience is required.
  • Proficiency in Excel, Word, Delphi, and access database tools is required.

Responsibilities

  • Develop a strong e-commerce presence by managing internet marketing and social media opportunities and relationships.
  • Partner with the Director of Revenue Management to develop, communicate, and implement sales strategies, business mix, channel management, and pricing strategies.
  • Use internal and external resources and data to develop strategic plans incorporating all business segments.
  • Understand sales and business processes, support corporate and hotel goals, and contribute to enhancing customer value.
  • Identify customer business requirements and craft customer offers that increase the hotel's revenue share.
  • Monitor sales team objectives and take appropriate action to correct shortfalls against the annual marketing plan.
  • Achieve annual hotel revenue goals established in the annual budget.
  • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
  • Use professional sales techniques to negotiate terms and conditions that satisfy internal and external customer requirements.
  • Articulate and leverage the hotel's benefits to close sales opportunities.
  • Prepare and maintain a current annual marketing plan with measurable, specific initiatives to maintain and grow each business segment.
  • Model proper selling techniques, develop others effectively, and demonstrate commitment to industry and personal development.
  • Develop effective oral and written presentations that clearly communicate ideas, opinions, recommendations, and conclusions.
  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and HHM core values.
  • Travel locally to conduct outside calls, promote the hotel, and review competition.
  • Perform other duties as requested by management.

Desired Qualifications

  • Operations experience is preferred.
  • Additional or advanced degree coursework in business administration, marketing, and communications is a plus.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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