ADT

Monitored security and smart home solutions

Administrative Coordinator

Administrative SupportPosted on Nov 9

Full-timeTampa, FL, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Basic computer knowledge, including Microsoft Word, Excel, and typing skills, is required.
The ability to handle multiple tasks is required.

Responsibilities

Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.
Manage the install and service backlog.
Schedule install and service jobs and fill schedule gaps.
Manage install and monitoring permits.
Manage missing paperwork and scan install and service paperwork when needed.
Handle phone calls and emails from Field Techs and Advisors.
Update customer accounts.
Schedule vendor meetings.
Assist with customer credits or cancellations.
Perform additional tasks as assigned by Management.

Desired Qualifications

Six months of experience is preferred.

Major Responsibilities

Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.
Detail of job details as follows;
Install and service backlog management
Install and service job scheduling/filling schedule gaps
Managing install/monitoring permits
Managing missing paperwork/Scanning all install and service paperwork when needed
Field Tech and Advisor phone calls/emails
Update customer accounts
Scheduling vendor meets
Assist with customer credits or cancellations
Additional tasks may be assigned by Management

Qualifications

Knowledge, Skills and Abilities

High School diploma or equivalent.
Preferred Six (6) months of experience.
Basic Computer knowledge in Microsoft Word, Excel, and Typing skills.
Must be able to handle multiple tasks.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.

About the Company

ADT

Monitored security and smart home solutions

ADT provides monitored security and smart home solutions for homes and small businesses, selling and installing burglar alarms, life-safety devices, cameras, video surveillance, and home automation with 24/7 monitoring from its own centers. Customers install equipment and subscribe to monitoring and service plans, and the ADT+ app lets them manage doors, sensors, cameras, locks, lights, thermostats, and garage functions remotely; monitoring centers watch for alerts around the clock. It differentiates itself through a long history and ownership of its monitoring centers, enabling direct control over monitoring services, plus a bundled equipment-and-subscription model and outsourced monitoring for other security firms to scale revenue. Its goal is to protect people and property with reliable monitoring and integrated smart-home features while building a steady recurring revenue stream from subscriptions and services.

Company size: 10,001+
Company stage: IPO
Headquarters: Boca Raton, FL
Founded: 1874

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