Full-Time

Mid-Senior level Electrical/Computer Engineer

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

No H1B Sponsorship

Bloomington, IN, USA

In Person

US Top Secret Clearance Required

Bachelor's

Category
Hardware Engineering (1)

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Requirements
  • A bachelor's degree in Electrical Engineering, Electronics Engineering, Computer Engineering, or a related engineering discipline is required, along with at least 3 years of relevant experience in a related field.
  • The candidate must be able to obtain and maintain a Secret Department of Defense clearance.
  • The candidate must have a hands-on, hardware-first engineering mindset.
  • The candidate must have strong technical writing and engineering documentation skills.
  • The candidate must have analytical problem-solving abilities.
  • The candidate must be able to work independently and in cross-functional teams.
  • The candidate must demonstrate attention to detail and accuracy in engineering documentation.
Responsibilities
  • Identify, remove, and categorize internal hardware components and subassemblies.
  • Analyze system architecture, interconnects, signal paths, and functional hardware blocks.
  • Develop comprehensive bills of materials and parts lists for each system.
  • Document hardware configurations, component specifications, cabling, connectors, and assemblies.
  • Produce engineering documentation that aligns with NSWC Crane standards and Navy technical requirements.
  • Design and write detailed hardware test procedures for system evaluation, functional testing, and component verification.
  • Collaborate with test engineers and technicians to validate procedures.
  • Support creation of acceptance test plans, diagnostic processes, and troubleshooting workflows.
  • Provide hardware-focused engineering recommendations for repair, modification, or lifecycle support.
  • Support failure analysis activities and assist in root-cause investigations.
  • Participate in technical meetings, design reviews, and program discussions with government stakeholders.
Desired Qualifications
  • Knowledge of electrical circuits and the ability to read schematics.
  • Skill in diagnosing and repairing power electronics systems.
  • Experience developing and validating troubleshooting and repair procedures.
  • Experience conducting hazard analysis for high-voltage work environments.
  • Experience with silicone and epoxy-based high-voltage encapsulation materials.

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement