Keywords Studios

Global game development and testing services

Software Engineer 1 – DevOps Developer Productivity

Platform Engineering +1Confirmed live in the last 24 hours

Full-timePune, Maharashtra, IndiaNo salary listedHybrid

About the Job

Requirements

Two to five years of experience in software engineering, DevOps, infrastructure, platform engineering, site reliability engineering, or a related field.
Good understanding of Linux/Unix systems.
Hands-on experience with CI/CD and automation.
Working knowledge of Git and software development workflows.
Experience with Docker and/or Kubernetes.
Experience with at least one programming or scripting language.
Exposure to cloud platforms, preferably AWS.
Basic understanding of Infrastructure as Code.
Understanding of monitoring, logging, and troubleshooting.
Strong problem-solving and debugging skills.
Comfortable working with CLI-based tools.
Good communication and documentation skills.
Willingness to learn and work across different technologies.
Ability to take ownership of assigned tasks and drive them to completion.

Responsibilities

Build, maintain, and improve CI/CD pipelines for build, test, deployment, and release workflows.
Automate repetitive build and release activities.
Troubleshoot pipeline failures and improve pipeline reliability.
Work with version control and release workflows.
Develop scripts and tools that simplify engineering workflows.
Automate repetitive operational and development tasks.
Identify small but impactful areas of friction in developer workflows.
Build and maintain CLI-based utilities and internal tooling.
Work with cloud infrastructure supporting CI/CD and development environments.
Contribute to infrastructure provisioning and configuration automation.
Understand basic cloud networking, compute, storage, and IAM concepts.
Build and work with containerised applications and workloads.
Support Kubernetes-based development and deployment environments.
Troubleshoot common container and Kubernetes issues.
Implement and maintain basic monitoring and logging for DevX systems.
Use metrics, logs, and traces to troubleshoot issues.
Contribute to dashboards and alerts for engineering infrastructure.
Follow secure development and CI/CD practices.
Contribute to security checks within engineering workflows.
Understand basic concepts around IAM, secrets, dependencies, and container security.
Support development and test environments used by engineering teams.
Help improve build and test workflows.
Troubleshoot issues related to developer environments and tooling.
Contribute to sandbox and environment automation.
Diagnose issues across CI/CD, infrastructure, containers, and development environments.
Use logs, metrics, and system information to perform root-cause analysis.
Escalate and collaborate effectively on complex issues.
Participate in operational support and incident resolution.

Desired Qualifications

Experience with Jenkins or another CI/CD platform.
Experience with AWS.
Experience with Kubernetes/EKS.
Experience with Terraform, AWS CDK, CloudFormation, or Ansible.
Experience with Python or Shell scripting.
Exposure to Prometheus/Grafana or similar observability tools.
Familiarity with Helm and GitOps.
Experience working with developer tooling or internal engineering platforms.
Familiarity with VSCode, IntelliJ, or similar IDEs.
Experience working with testing infrastructure.

SE I - DevOps Developer Productivity

Keywords Studios · Pune, India (Hybrid) · Full-time · Posted 2026-10-12

Workplace: hybrid

Department: Helpshift - Engineering

Description

About the Team

The Developer Productivity (DevX) team builds and maintains the tools, platforms, and infrastructure that help Helpshift engineers reliably build, test, deploy, and release products.

We work across CI/CD, build and release automation, developer tooling, cloud infrastructure, Kubernetes, observability, security, and engineering workflows. Our goal is to reduce engineering friction, improve developer productivity, and make software delivery faster, safer, and more reliable.

We are looking for an engineer who enjoys automation, troubleshooting, learning new technologies, and building tools that make engineering teams more productive.

What You'll Work On

CI/CD & Release Engineering

Build, maintain, and improve CI/CD pipelines for build, test, deployment, and release workflows.
Automate repetitive build and release activities.
Troubleshoot pipeline failures and improve pipeline reliability.
Work with version control and release workflows.

Tools / Technologies:
Jenkins, GitHub Actions, GitLab CI, CircleCI, Git, Helm, Argo CD, or equivalent.

Developer Productivity & Automation

Develop scripts and tools that simplify engineering workflows.
Automate repetitive operational and development tasks.
Identify small but impactful areas of friction in developer workflows.
Build and maintain CLI-based utilities and internal tooling.

Languages / Technologies:
Python, Shell/Bash, Java, Clojure, Go, or equivalent.

Cloud & Infrastructure

Work with cloud infrastructure supporting CI/CD and development environments.
Contribute to infrastructure provisioning and configuration automation.
Understand basic cloud networking, compute, storage, and IAM concepts.

Tools / Technologies:
AWS, GCP, Azure, AWS CDK, Terraform, CloudFormation, Ansible, or equivalent.

Containers & Kubernetes

Build and work with containerised applications and workloads.
Support Kubernetes-based development and deployment environments.
Troubleshoot common container and Kubernetes issues.

Tools / Technologies:
Docker, Kubernetes, Amazon EKS, Helm, Kustomize, ECR, or equivalent.

Observability

Implement and maintain basic monitoring and logging for DevX systems.
Use metrics, logs, and traces to troubleshoot issues.
Contribute to dashboards and alerts for engineering infrastructure.

Tools / Technologies:
Prometheus, Grafana, CloudWatch, Dynatrace, Datadog, Loki, OpenSearch/Elasticsearch, OpenTelemetry, or equivalent.

Security

Follow secure development and CI/CD practices.
Contribute to security checks within engineering workflows.
Understand basic concepts around IAM, secrets, dependencies, and container security.

Tools / Technologies:
Trivy, Snyk, Prisma Cloud, Checkov, cfn-guard, OPA/Conftest, or equivalent.

Build, Test & Developer Environments

Support development and test environments used by engineering teams.
Help improve build and test workflows.
Troubleshoot issues related to developer environments and tooling.
Contribute to sandbox and environment automation.

Troubleshooting & Reliability

Diagnose issues across CI/CD, infrastructure, containers, and development environments.
Use logs, metrics, and system information to perform root-cause analysis.
Escalate and collaborate effectively on complex issues.
Participate in operational support and incident resolution.

Requirements

What We're Looking For

2–5 years of experience in software engineering, DevOps, infrastructure, platform engineering, SRE, or a related field.
Good understanding of Linux/Unix systems.
Hands-on experience with CI/CD and automation.
Working knowledge of Git and software development workflows.
Experience with Docker and/or Kubernetes.
Experience with at least one programming or scripting language.
Exposure to cloud platforms, preferably AWS.
Basic understanding of Infrastructure as Code.
Understanding of monitoring, logging, and troubleshooting.
Strong problem-solving and debugging skills.
Comfortable working with CLI-based tools.
Good communication and documentation skills.
Willingness to learn and work across different technologies.
Ability to take ownership of assigned tasks and drive them to completion.

Good to Have

Experience with Jenkins or another CI/CD platform.
Experience with AWS.
Experience with Kubernetes/EKS.
Experience with Terraform, AWS CDK, CloudFormation, or Ansible.
Experience with Python or Shell scripting.
Exposure to Prometheus/Grafana or similar observability tools.
Familiarity with Helm and GitOps.
Experience working with developer tooling or internal engineering platforms.
Familiarity with VSCode, IntelliJ, or similar IDEs.
Experience working with testing infrastructure.

Benefits

What Success Looks Like

Reliable execution of assigned DevX projects and tasks.
Reduction of repetitive manual engineering work through automation.
Improved reliability of CI/CD and development workflows.
Faster troubleshooting and resolution of DevX issues.
Growing ownership of DevX systems and tools.
Positive collaboration with engineering teams.

Apply

Apply at Keywords Studios

About the Company

Keywords Studios

Global game development and testing services

Keywords Studios provides services for the global video games industry across the full lifecycle from concept to post-launch. Its offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization (including casting and audio post-production), community management, player support, and content moderation. It operates with over 13,000 professionals across 70+ studios in 25+ countries using an end-to-end platform powered by proprietary technology to coordinate work. Its goal is to help clients bring intellectual property to life by delivering digital content that entertains, connects, and educates, with differentiation coming from its global scale, breadth of services, and ability to tailor bespoke project solutions.

Company size: 10,001+
Company stage: IPO
Headquarters: Dublin, Ireland
Founded: 1998

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