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Berner Group

Analyst Automatisierung & Analytics

Applied Machine LearningUpdated on Nov 12
Full-timeNo salary listed

About the Job

Requirements

  • A completed degree, such as business information systems, industrial engineering, or business administration with an IT focus, or completed vocational training with relevant experience.
  • Practical experience building solutions with AI, such as through studies, working-student employment, or personal projects.
  • Very good Excel skills and initial Power BI experience.
  • Understanding of data and APIs, with the ability to learn new tools quickly.
  • Very good German and good written and spoken English.

Responsibilities

  • Drive AI adoption in sales support by identifying use cases and building solutions for tasks such as reading, classifying, or answering customer inquiries.
  • Automate recurring manual processes and connect systems, primarily using Workato.
  • Implement solutions independently, from requirements gathering through building and testing to go-live.
  • Contribute to Customer Service Sales Support projects, taking on implementation and coordination tasks.
  • Prepare regular and ad hoc analyses on sales-related topics and derive actionable recommendations.
  • Build and develop Power BI dashboards.
  • Coordinate with Customer Service, KAM Support, Sales, and IT; gather requirements and train users on implemented solutions.

Desired Qualifications

  • Initial experience with workflow or integration platforms such as Workato, Power Automate, Make, or n8n.
  • SQL or SAP knowledge.

About the Company

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