Equinox

Luxury fitness clubs with personalized training

Assistant General Manager

Business & StrategyPosted on Nov 9

Full-timeSummit, NJ, USA$70k - $75k /yr

About the Job

Requirements

Candidates must have 3–6 years of management experience in a customer-facing, professional setting.
Candidates must have strong verbal and written communication skills.
Candidates must have effective time-management and follow-up skills.
Candidates must have financial-management experience.
Candidates must be able to lift 25 pounds and remain mobile throughout the facility all day.
Candidates must have the legal right to work in the United States.

Responsibilities

Influence and inspire the workforce.
Interview, hire, train, and manage the Front Desk, Maintenance, and Kids’ Club departments to meet brand standards; assist departments with developing schedules and ensure adherence to payroll budgets.
Complete staff performance evaluations monthly and annually.
Adhere to the monthly ordering timeline and supply budgets.
Ensure a high level of customer service to club members.
Partner with the General Manager to support ancillary departments and sales.
Maintain awareness of monthly departmental goals and projections.
Ensure the club meets company cleanliness standards.
Ensure the club follows proper risk-management and loss-prevention procedures, and monitor safety and security.
Facilitate other projects or responsibilities as delegated by the General Manager.
Remain open to location reassignments and work flexible schedules based on business needs.

Desired Qualifications

High-touch customer-service experience is preferred.
A bachelor’s degree is preferred.

Job Description

RESPONSIBILITIES:

Influence and inspire a dynamic work force
Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
Complete staff performance evaluations monthly and annually
Adhere to monthly ordering timeline and supply budgets
Ensure a high-level of costumer service to club members
With partnership of General Manager, support ancillary departments and sales
Awareness of monthly departmental goals and monthly projections
Ensure cleanliness of club per Equinox’s company standard
Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
Help facilitate all other projects or responsibilities as delegated by the General Manager
Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

PAY TRANSPARENCY

This is a full time, salaried position compensated at $70,000-$75,000 annually

Qualifications

Qualified candidates must have 3-6 years of management experience in a customer-facing, professional setting
Strong verbal and written communication skills
High touch customer service experience preferred
Effective time management and follow up skills
Financial management experience
Bachelor’s Degree preferred

PHYSICAL REQUIREMENTS

Ability to lift 25 pounds
Able to be mobile throughout the facility all day

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

About the Company

Equinox

Luxury fitness clubs with personalized training

Equinox runs luxury fitness clubs focused on a premium wellness experience. It offers personalized training, unlimited signature classes, and upscale amenities such as spas and digital fitness options. Members pay through a mix of membership fees, personal training sessions, spa services, and retail purchases, creating multiple revenue streams. The clubs work by providing high-end facilities and services, with a schedule of classes and on-demand digital options to fit member needs. Equinox differentiates itself from competitors with its emphasis on quality, individualized attention, and a comprehensive, lifestyle-oriented experience for affluent clients. Its goal is to help members reach their highest potential by delivering a consistent, luxury fitness and wellness environment.

Company size: 10,001+
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $1B
Headquarters: New York City, New York
Founded: 1991

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