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Saronic

Develops autonomous surface vessels for military

Audio/Visual Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeAustin, TX, USA

About the Job

Requirements

  • A minimum of 3 years of experience in the Audio Visual field is required; IT experience is a plus.
  • Hands-on experience with Logitech, Huddly, and Microsoft Teams Room systems is required.
  • Experience configuring, controlling, and troubleshooting Q-SYS audio digital signal processing systems is required.
  • Familiarity with video wall and digital signage technologies and content management systems is required.
  • Strong technical troubleshooting and problem-solving skills are required.
  • Excellent communication, organization, and customer service abilities are required.
  • Ability to remain calm and professional in high-pressure situations involving executives or government officials is required.
  • Ability to lift and transport A/V equipment weighing up to 50 pounds is required.
  • Eligibility to obtain and maintain an active Secret security clearance is required.
  • Prolonged periods of sitting at a desk and working on a computer may be required.
  • Occasional standing and walking within the office may be required.
  • Manual dexterity to operate a computer keyboard, mouse, and other office equipment is required.
  • Visual acuity to read screens, documents, and reports is required.
  • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies may be required.
  • Occasional lifting and carrying of items up to 50 pounds is required.
  • The role requires access to export-controlled information or items requiring U.S. Person status, which includes U.S. citizens, legal permanent residents, and certain protected classes of asylees and refugees.

Responsibilities

  • Provide immediate, on-site assistance for A/V issues in conference rooms, huddle spaces, and large event areas.
  • Support, maintain, and optimize A/V infrastructure, including Logitech, Huddly, and Microsoft Teams Room systems.
  • Configure and maintain Q-SYS audio digital signal processing and control systems for conferencing and room automation.
  • Operate, configure, and maintain video wall and digital signage systems across offices, production floors, and lab environments.
  • Manage and organize A/V inventory and logistics across multiple facilities.
  • Set up, operate, and dismantle A/V equipment for meetings, events, and live productions, including secure and executive sessions.
  • Perform proactive system health checks, diagnostics, and preventive maintenance to ensure consistent performance.
  • Troubleshoot complex A/V, network, and integration issues across hardware, software, and connectivity layers.
  • Provide end-user support, training, and installation assistance for A/V and collaboration systems.
  • Manage support requests and incidents through ServiceNow, ensuring timely updates and resolution tracking.
  • Collaborate with IT, Facilities, and Security teams to ensure A/V systems are integrated, secure, and compliant.
  • Produce and support podcasts, live streams, and internal broadcast events as needed.
  • Participate in an on-call rotation for after-hours and weekend event or system support.
  • Travel to remote offices, event sites, or production facilities up to 25%.

Desired Qualifications

  • Experience supporting A/V systems in production or manufacturing environments, including factory floors, engineering labs, or test facilities.
  • Familiarity with BrightSign or similar digital signage management tools.
  • Working knowledge of networking fundamentals, Power over Ethernet, and virtual local area network configuration for A/V systems.
  • Background in podcasting, livestreaming, or video production.
  • Experience supporting A/V systems in secure or classified communications environments.
  • Proficiency with ServiceNow or similar IT service management platforms.

About the Company

Saronic

Develops autonomous surface vessels for military

Saronic Technologies develops autonomous surface vessels (ASVs) for naval and maritime missions. The vessels use onboard edge computing, adaptive path planning, and passive sensors to identify and track targets, with resilient multichannel communications enabling coordinated manned-unmanned operations in contested environments. The company emphasizes integration with existing military concepts of operations (CONOPs) and provides customization and integration services to fit mission needs. Its goal is to improve situational awareness, extend operational reach, and enhance survivability in maritime engagements.

Company size
1,001-5,000
Company stage
Series D
Total funding
$2.6B
Headquarters
Austin, TX
Founded
2022

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