Revenue Analyst

Mô tả Công việc

1. Administrative responsibilities 

· Support Reservations department to develop skills relating to revenue management.

· To create revenue management culture among all revenue players (front office, reservation, sales)

2. Revenue Management 

Collection 

· Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team;

· Regularly checks the input and the quality of data (segmentation, denials tracking, etc);

· Update the event database (e.g. in RMS).

Analysis 

· Analyze the hotel performance in the RMS as a basis for strategy decisions;

· Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies;

· Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken.

· Act as a support in the preparation of the annual revenue budget

Decision 

· Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously;

· Calculate availability and minimum rate for the requests by using group quotation;

· Providing dynamic forecasts, compared to the strategy of the GM and budget.

Recommendation

· Consult and implement daily the recommendations in inventory and distribution tools;

· Implement and communicate on minimum stay, closed to arrival, up-selling;

· Make recommendation for strategy changes, in relation to day types, ideal mix, close limits, booking limits, to be able to react early to guest behavior changes (new events, etc);

· Optimize the distribution channels.

Evaluation 

· Analyze on a monthly basis the results in terms of internal and external indicators (RevPAR and market share), in order to react in time;

· Check regularly the implementation of the defined strategies (brand, place, hotel).

Meeting

· Conduct weekly, monthly and yearly RevMax meeting

· Proactively conduct any meeting related to revenue management

Pricing

· Prepare annual rate grid consolidation for all segments

· Control and create group pricing grid

· Control and give recommendation for promotions and packages of all segments

· Recommend and create public promotions and packages

Report

· Prepare daily, weekly, monthly, quarterly and yearly reports

· Provide DOSM and sales team with monthly production report for main segments for account review

· Provide any reports requested by owner and Management

Annual budget

· Assist in annual revenue budget preparation

3. Reservation 

· To contribute to overall operational efficiency by performing relevant duties as assigned

· To follow-up group wash down timely

· To give current update on reservation trends and forecasts for current &future dates.

· To report regularly on happenings of the section in the briefings

4. Commercial responsibilities 

· To provide services and information to guests that is the most accurate and up to date possible, and is delivered to the guest in the most meaningful way.

· To maintain a good reputation for the hotel across online channels and assist to increase the overall profitability of the hotel

5. Human responsibilities 

· To form good working relationship with all colleagues and employees of the hotel

Bằng cấp

• Education: Bachelor’s degree in Hotel Management, Hospitality, Business Administration, or a related field.
• Languages: Fluent in Vietnamese and English.

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WHY WORK FOR ACCOR

•Employee benefit offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.