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Banner Health

Nonprofit health system operating hospitals

Medical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 11
Full-timeSun City West, AZ, USANo salary listed

About the Job

Requirements

  • High school diploma/GED or equivalent working knowledge.
  • Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
  • Active medical assistant certification is required: Registered Medical Assistant (RMA) from American Medical Technologists (AMT), Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA), or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).
  • BLS certification is required upon hire.
  • Strong computer skills, including the ability to work with medical software.
  • Ability to manage multiple changing priorities in an effective and organized fashion.
  • For employees working in the specified Banner behavioral health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained throughout employment; an Arizona Criminal History Affidavit must be signed upon hire.

Responsibilities

  • Prepare patients for exams and treatment by taking and recording vital signs, symptoms, necessary measurements, chief complaints, and pain scores as appropriate; report signs of changes in patient condition to the clinician.
  • Assist providers with exams and minor in-office procedures, including taking blood pressure, documenting respiration and heart rate/pulse, taking temperature, performing phlebotomy, ear irrigation and electrocardiograms, and acting as a chaperone as needed. Use universal blood and body fluid precautions and personal protective equipment, and prioritize patient flow through the clinical process.
  • Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary medical treatments and tests. Communicate test results to patients and support clinicians in providing patient care. Administer medications in accordance with established policies and procedures or as directed.
  • Provide clerical support with patient/client notifications and documentation; complete medical records, including labs, authorizations, X-rays, hospital records, and previous care pertaining to each visit. Provide accurate, complete billing information for patient encounters promptly.
  • Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas. Disinfect equipment and instruments using appropriate solutions and sterilization procedures; follow manufacturer recommendations and OSHA guidelines for hazardous substances. Perform basic equipment maintenance and coordinate repairs.
  • Order supplies as directed and stock patient-care areas. Handle medication-related tasks, including expired medications or equipment and recalls.
  • Complete required onboarding and orientation activities, including simulation training, as needed or directed.
  • Work under the direct supervision of providers and interact with staff, physicians, patients, families, external contacts, community providers, agencies, and physician offices to communicate, request, or clarify information. Prioritize data from multiple sources to support responses to changes in patient and family health status.

Desired Qualifications

  • Experience with office medical procedures and treatments, and knowledge of insurance, managed care operations, electronic medical records (EMR), and scheduling software.
  • Additional related education and/or experience.

About the Company

Banner Health

Nonprofit health system operating hospitals

Banner Health is a nonprofit health care system operating a large network of hospitals, clinics and home- and long-term-care services across six Western states. It runs 33 acute-care hospitals, Banner Health Network, university medicine programs and a mix of urgent care, family clinics, home care, hospice, pharmacies and a nursing registry to provide coordinated care. Its network links hospitals, physician groups and care sites to guide patients through primary, specialty, inpatient and end-of-life services, aiming to simplify transitions between care settings. Its goal is to improve community health by delivering broad, accessible, coordinated care and reinvesting profits into health services and community programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1999

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