Full-Time

Applecare Engineering Program Manager

Confirmed live in the last 24 hours

Apple

Apple

10,001+ employees

Designs and sells consumer electronics and software

VR & AR
Consumer Software
Fintech
Consumer Goods

Compensation Overview

$136.3k - $248.7kAnnually

+ Bonus + Commission

Mid, Senior

Sunnyvale, CA, USA

Eligible for discretionary bonuses or commission payments; relocation assistance may be available.

Category
Project Management
Business & Strategy
Required Skills
Operating Systems
Risk Management
iOS/Swift
Requirements
  • Degree in Computer Science, Electronics Engineering, Industrial Engineering, or related field and 3+ years of experience in related occupation.
  • Software and Hardware Project management skills
  • Experience in coordinating complex software projects from design to release
  • Understanding of operating systems; (iOS, MacOS, iPadOS)
  • Detailed knowledge and understanding of product development processes
  • Negotiation and risk management skills
  • Strong written and verbal communication skills
  • Ability to effectively work with cross functional teams to understand requirements and identify design and engineering impacts
Responsibilities
  • Partnering with AppleCare Readiness teams and Diagnostic architects to understand and lead software and systems changes needed to support new hardware and software projects.
  • Drive project implementation plans for diagnostic feature development and complete those plans with multi-functional engineering teams.
  • Lead design review discussions and track design achievements and success criteria for each milestone.
  • Coordinate program reviews and status updates on top engineering issues to all levels of management including high-level executives.
  • Lead validation of AppleCare diagnostic projects for new hardware and software releases while ensuring close inter-team coordination and end-to-end collaboration on the work.
  • Ensure all engineering and technical aspects of AppleCare diagnostic programs are delivered in a timely manner.
Desired Qualifications
  • MBA preferred
  • Mechanical engineering experience is desired
  • Outstanding collaboration skills; standout colleague

Apple Inc. designs and sells a variety of technology products and services, including iPhones, iPads, Mac computers, Apple Watches, and Apple TVs. The company also offers services like the App Store, Apple Music, iCloud, and Apple Pay. Its products work together seamlessly, providing users with a cohesive experience across devices. Apple differentiates itself from competitors through its integrated approach, where it controls both hardware and software, ensuring high-quality performance and user satisfaction. The company's goal is to enhance customer loyalty and drive financial success through continuous innovation and a strong focus on user experience.

Company Stage

IPO

Total Funding

$619.1K

Headquarters

Cupertino, California

Founded

1976

Simplify Jobs

Simplify's Take

What believers are saying

  • Apple's sustainability efforts enhance its brand image among eco-conscious consumers.
  • Expansion into the smart home market could increase Apple's market share.
  • The Apple Store app launch in India targets a fast-growing smartphone market.

What critics are saying

  • AI News Summary feature spreading misinformation could damage Apple's reputation.
  • Delays in OLED MacBook Air plans may affect Apple's competitive edge.
  • Transition of Apple Card partners could disrupt financial services and customer experience.

What makes Apple unique

  • Apple's integrated hardware and software create a seamless user experience.
  • The Apple Card offers unique financial incentives, enhancing customer loyalty.
  • Apple's spatial computing innovations provide immersive experiences without physical controllers.

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Benefits

Health Insurance

Dental Insurance

401(k) Retirement Plan

401(k) Company Match

Tuition Reimbursement

Performance Bonus

Relocation Assistance

Employee Stock Purchase Plan