Senior Dispatcher

Line of Business: OtherPay Range: $51,580.00 – $63,613.33

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

• Coordinate daily dispatch operations, including scheduling and routing tri-axle trucks to meet customer delivery needs.
• Communicate effectively with company fleet drivers, third-party trucking companies, subcontractors, and customers to ensure efficient transportation operations.
• Monitor truck locations, delivery schedules, and changing operational needs to maintain timely and reliable service.
• Troubleshoot driver-related challenges, including equipment breakdowns, delivery delays, and construction site accessibility issues.
• Work closely with the Dispatch Manager to resolve transportation challenges, maintain efficient operations, and ensure compliance with safety regulations and company policies.

What Are We Looking For

• Previous experience in the trucking, transportation, or construction materials industry strongly preferred.
• Hands-on knowledge of trucking operations, equipment, and common challenges faced by drivers.
• Excellent communication and interpersonal skills with the ability to work effectively with drivers, customers, and transportation partners.
• Strong problem-solving, organizational, and multitasking skills in a fast-paced dispatch environment.
• Ability to remain calm and professional while troubleshooting operational issues and managing changing priorities.
• Familiarity with construction job sites, truck routing, and delivery operations preferred.
• Basic computer proficiency and willingness to learn dispatch software and internal systems.

Work Environment

• Fully on-site position in a fast-paced trucking and transportation dispatch environment.
• Collaborative work environment with regular interaction with drivers, customers, and transportation management.

What We Offer

• Competitive hourly pay of $27.50–$34.00 per hour.
• 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
• Highly competitive benefits programs, including:
  • Medical, Dental, and Vision coverage, along with Prescription Drug Benefits.
  • Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA).
  • AD&D, Short- and Long-Term Disability Coverage, and Basic Life Insurance.
  • Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave, and 10 Paid Holidays.

Equal Opportunity Employer – Minority / Female / Veteran / Disabled