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Command Control Communications Engineering & Logistics (C3EL)

Designs and maintains multi-classification defense networks

AV/VTC & Telecommunications Support Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeScott AFB, IL, USANo salary listed

About the Job

Requirements

  • U.S. citizenship is required.
  • Experience supporting AV/VTC, telecommunications, voice/video/data systems, conference rooms, or unified communications is required.
  • Hands-on experience with troubleshooting, testing, cabling, connectivity, and event support is required.
  • Experience documenting incidents and corrective actions in a trouble-ticket system is required.
  • Ability to meet applicable DISA personnel security and network-access requirements is required.
  • A high school diploma and at least 2 years of relevant experience are required.

Responsibilities

  • Provide telephone, communications, AV, VTC, and mobile-device support required to sustain DOD operations.
  • Manage and maintain existing VTC systems and Multi-point Control Unit capabilities.
  • Set up, test, facilitate, and restore rooms and equipment for GVS, VTC, Microsoft Teams meetings, training classes, conferences, town halls, and other events.
  • Maintain conference-room functionality, including PC hardware and software, AV control systems, microphones, telephones, room reconfiguration, and network connectivity.
  • Perform testing, diagnostics, troubleshooting, and post-maintenance validation for VTC and conference-room systems.
  • Provide technical support for chat, voice, video, virtual meetings, screen sharing, document collaboration, and storage.
  • Open and manage incidents involving interrupted or degraded voice and video services, feature changes, service changes, and device moves.
  • Coordinate with DOD Network Administrators on voice, video, and data traffic over the DODNet.
  • Maintain, troubleshoot, install, remove, and document telecommunications, voice, video, data, and paging cabling; perform cable toning, continuity testing, and wiring-closet and switch-room cross-connects.
  • Maintain scheduling calendars and coordinate future AV/VTC events with Government customers and external sites.

Desired Qualifications

  • DoD AV/VTC or command-level meeting and event support experience is preferred.
  • Experience with Microsoft Teams, GVS, Cisco VTC, Crestron, or comparable conference-room technology is preferred.
  • Experience with structured copper cabling, cable testing and toning, cross-connects, and wire-plant documentation is preferred.
  • AVIXA, manufacturer, or DoD-approved cybersecurity certifications relevant to assigned duties are preferred.

About the Company

Command Control Communications Engineering & Logistics (C3EL)

Designs and maintains multi-classification defense networks

C3EL designs and builds command centers and support systems for Department of Defense and NATO commands around the world. Its products are multi-classification command centers that integrate communications, control, and logistics capabilities into a cohesive system. The company employs engineers, technicians, logisticians, and support staff who install, operate, and sustain these centers, with senior management deployed alongside field teams to ensure quality and responsiveness. Unlike many competitors, C3EL emphasizes being a women-owned small business with extensive real-world military experience, direct on-the-ground deployment, and end-to-end support across theater and domestic operations. The company’s goal is to provide reliable, mission-ready command and control infrastructure and services that enable military decision-makers and operators to coordinate complex operations worldwide.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Tampa, FL
Founded
2012

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