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Southern Home Services

Consolidates residential HVAC, plumbing, electrical services

General Manager Trainee

Business & StrategyConfirmed live in the last 24 hours
Full-timeKernersville, NC, USA

About the Job

Requirements

  • A minimum of 5 years of experience in a management or leadership role.
  • Strong leadership and team-building skills, including the ability to manage technicians or service teams.
  • Business acumen and familiarity with budgeting, forecasting, and performance-based management.
  • Willingness to relocate to any current or future branch location based on operational needs.
  • Must reside near one of the existing locations for the duration of the training program.

Responsibilities

  • Participate in a comprehensive training program focused on operations, finance, customer service, sales strategy, and team leadership in the home services industry.
  • Shadow experienced leaders and take on increasing responsibility across key business functions.
  • Learn to manage and optimize branch-level profit and loss, hiring and team development, customer satisfaction, and performance metrics.
  • Lead by example to build a culture of accountability, excellence, and safety.
  • Prepare to take full operational leadership of a branch as a General Manager upon successful completion of the training program.
  • Perform work while sitting and/or standing at an individual workstation or office.
  • Communicate verbally via phone or another communication device.
  • Stand, walk, and sit; talk or hear, both in person and by telephone.
  • Use hands to type, handle or feel objects or controls, and reach with hands and arms.
  • Occasionally stoop, kneel, bend, crouch, and lift up to 10 pounds.
  • Work in an indoor office environment.

Desired Qualifications

  • Experience in HVAC, plumbing, electrical, or related trades is highly preferred.

About the Company

Southern Home Services

Consolidates residential HVAC, plumbing, electrical services

Southern Home Services consolidates residential HVAC, plumbing, and electrical work by acquiring established local contractors in the Southeast and Midwest, building a large network while keeping each brand’s local identity; it is backed by Gryphon Investors and operates under North American Essential Home Services. It centralizes operations across its brands and offers installation, maintenance, and repair services, supported by digital tools like ServiceTitan Contact Center Pro and an e-commerce platform launched with Contractor Commerce to enable online purchasing. It stays distinct by growing through a disciplined, ROI-focused private-equity-backed acquisition strategy that preserves local customer relationships and combines multiple trades under one corporate umbrella. Its goal is to become a leading national single-source provider for residential maintenance and repairs in its regions, expanding via acquisitions and digital channels while maintaining local brand presence.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Maitland, FL
Founded
2016

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