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Beth Israel Lahey Health

Integrated health system delivering care, education

Surgical Coordinator - Ophthalmology

Administrative SupportPosted on Nov 13
Full-timeUnited StatesIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Three to five years of related work experience is required.
  • Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications are required. The role may involve producing complex documents, performing analysis, and maintaining databases.
  • Ability to make decisions guided by precedents, policies, and objectives, including making decisions and recommendations on issues affecting a department or functional area.
  • Ability to address varied problems requiring analysis or interpretation using direct observation, knowledge, and skills based on general precedents.
  • Ability to set goals and determine how to accomplish defined results within some guidelines, with broad guidance and overall direction from a manager or director.
  • Ability to communicate clearly and effectively in written English with internal and external customers.
  • Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
  • Full working knowledge of standard concepts, practices, procedures, and policies, with the ability to apply them in varied situations.
  • Ability to act as a team leader for small projects or work groups, create a collaborative and respectful team environment, and improve workflows.
  • Ability to provide professional, service-oriented, respectful customer service to patients, visitors, staff, and external customers using active listening and problem-solving skills, and to remain calm in stressful situations.
  • Ability to perform sedentary work, exerting up to 10 pounds of force occasionally when carrying, lifting, pushing, or pulling objects, with mostly sitting and occasional walking and standing.
  • Staff are required to be vaccinated against influenza as a condition of employment.

Responsibilities

  • Screen telephone calls and access for high-level positions, determine who needs face-to-face meetings, refer individuals to other managers when appropriate, and resolve situations when possible. Schedule and prepare for diverse and complex appointments, meetings, and travel arrangements.
  • Oversee planning and preparation for committees; distribute minutes; and prepare agendas, materials, and committee work.
  • Plan, coordinate, and make recommendations in preparation for high-profile departmental programs and events.
  • Independently compose and edit complex and sensitive correspondence, reports, and documents for a manager's final approval.
  • Compile, analyze, and summarize data from multiple sources to create detailed, complex documents, reports, and high-level presentations.

Desired Qualifications

  • An associate's degree is preferred.

About the Company

Beth Israel Lahey Health

Integrated health system delivering care, education

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
2017

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