WVU Medicine

Academic health system

Ambulatory Care Assistant

Clinical Support & Patient AdministrationPosted on Nov 13

Full-timeMorgantown, WV, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Graduation from a Medical Assistant Program or the Med Ed Program, or one year of clinical experience, is required.
Basic Life Support certification must be obtained within 30 days of hire.
A state criminal background check and, if applicable, a federal background check are required for regulated areas.
Registration or certification as a medical assistant is preferred.
One year of experience as a Medical Assistant or in patient care is preferred.
The role requires lifting, moving, stooping, reaching, standing, walking, and carrying materials and equipment weighing 40 pounds or more.
The employee must be able to position and/or lift patients and stand or walk for 4 to 12 hours per day.
The role requires the ability to respond quickly to varying demands from providers and patients.

Responsibilities

Provide patient care and treatment duties as directed by attending providers in an outpatient clinic, and provide clerical and clinical support to medical staff.
Support medical staff to meet patients’ needs and ensure efficient operation of the outpatient unit.
Assist providers with requisitions or forms for patient examinations or testing, help ensure test results are available for visits, and assist patients and providers with medical office visits.
Administer prescribed medication under the supervision of an attending provider.
Perform qualitative and quantitative tests and examinations of specimens.
Obtain and document patient specimens as ordered.
Document and report test results to medical providers.
After training and skills testing, perform assigned or all ordered point-of-care testing and maintain quality-control testing and logs.
Schedule additional ancillary testing and assist providers with requisitions or forms for patient examinations or testing.
Act as a chaperone during medical examinations.
Ensure medical records and test results, including records from referring physicians, are available for visits; inspect and review records for correct order and completeness.
Monitor the nurse call system, relay information to appropriate staff, and transmit telephone-call information to appropriate staff.
Provide assistance and information to patients, families, and visitors as instructed by the physician.
Participate in the Quality Assurance Program to help ensure quality patient services.
Generate required patient charge data according to outpatient procedures.
Maintain appropriate inventory of patient-care supplies and equipment by preparing orders and reporting needs to a supervisor; demonstrate knowledge of equipment use and care, including printers, embossers, and computers.
Assist with maintenance of inventory and equipment on the assigned outpatient unit.
As needed, schedule and coordinate new and return appointments using the computerized system according to outpatient clinic policy and procedures, and schedule and coordinate diagnostic and/or therapeutic procedures.
As needed, ensure patient registration; collect vital information for identification and billing and enter data into a computer; obtain charts and fee sheets for patient visits; and obtain signatures for release of information and consent to treatment.
As needed, assist the Registration Specialist with depositing money and late-night coverage, and assist the Manager or Supervisor with unit correspondence using computer software.
Process and mail letters to patients.

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Perform various duties related to patient care and treatment as directed by attending providers in an outpatient clinic setting. Provide clerical and clinical support to medical staff in assigned unit.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent.

2. Graduate of a Medical Assistant Program OR graduate of the Med Ed Program OR one (1) year of clinical experience.

3. Obtain certification in Basic Life Support within 30 days of hire.

4. State criminal background check and Federal (if applicable), asrequiredfor regulated areas

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Registration or Certification as a medical assistant.

EXPERIENCE:

1. One (1) year experience as a Medical Assistant or patient care.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Provide support to medical staff to assure patients' needs are met and to assure efficient operation of outpatient unit.

2. Assist providers when possible in completing requisitions or forms for patient examination or testing. May assure availability of test results for patient visits. Assist patients and providers with medical office visits.

3. Administer prescribed medication under supervision of attending provider.

4. Perform qualitative and quantitative tests and examinations of specimens.

5. Obtain and document patients’ specimens as ordered.

6. Documents and reports test results to medical provider.

7. After training and skills testing may perform assigned and/or all ordered POCT tests and maintain quality control testing and logs.

8. Schedules additional ancillary testing as needed. Assists providers when possible in completing requisitions or forms for patient examination or testing.

9. Act as chaperone during medical examinations.

10. Ensure medical records and test results are available for visit, including those from referring physicians. Inspect/review medical records to maintain correct order and completeness.

11. Monitors nurse call system and relays information to appropriate staff telephone calls and transmits information to appropriate staff.

12. Provides assistance and information to patients, families, and visitors as instructed by the physician.

13. Participates in Quality Assurance Program to assure quality patient services are provided.

14. Generate required patient charge data according to WVU Medicine outpatient procedures.

15. Assist in maintaining appropriate inventory of supplies and equipment for patient care needs by preparing orders and reporting needs to supervisor. Demonstrate knowledge of use and care of all equipment including printers, embossers, and computers.

16. Assist with maintenance of inventory and equipment on assigned outpatient unit.

17. May schedule and coordinate new and return appointments using computerized system according to WVU Medicine outpatient clinic policy and procedures. Schedule and coordinate diagnostic and/or therapeutic procedures.

18. May assure registration of patients. Collect vital information for purposes of patient identification and billing purposes and enter data into computer. Obtain charts and fee sheets necessary for patient visits. Obtain signatures from release of information and consent to treatment.

19. May assist Registration Specialist with deposit of money and with late night coverage. May assist Manager/Supervisor with unit correspondence using computer software.

20. May process and mail letters to patients.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.

2. Must be able position and/or lift patients, and stand or walk 4 to 12 hours per day.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Work is performed in a normal clinical outpatient environment.

2. Position is frequently exposed to biohazards, as well as communicable disease.

3. Position requires ability to respond quickly to varying demands from provider and patient.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

8060 WVUH Medicine

Address:

1 Medical Center DriveMorgantownWest Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

About the Company

WVU Medicine

Academic health system

WVUMedicine is an academic health system serving West Virginia and the surrounding region. The system operates hospitals, clinics, specialty programs, emergency care, research, and medical education through an integrated network. It serves patients, families, referring clinicians, students, researchers, and regional communities. Its operating model centers on clinical care, hospital operations, ambulatory services, education, research, and shared system support. Teams work across nursing, physicians, allied health, research, technology, facilities, administration, and patient services. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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