Senior Product Manager - Tech

Description

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

The Sr. Product Manager - Tech for Global Expansion will be the single-threaded owner for defining and delivering the end-to-end customer experience lifecycle for new locales, expanding the footprint of Amazon Leo in service of our connectivity mission.

This Sr. PM-T will be at the forefront of Leo's international growth for the residential segment, defining how customers discover, order, set up, monitor, and manage their service. You will own requirements and execution for customer onboarding, order management, broadband service provisioning, new hardware support, satellite terminal device management, and network management.

This Sr. PM-T will define integration paradigms across multiple systems, develop a common vision and scope, establish timelines, and drive launch readiness. This role will also define the vision and plan by partnering with Business, Marketing, Legal, Compliance, and other stakeholders, and execute in partnership with Leo Engineering and other Amazon teams.

Key job responsibilities
In this role, you will work directly with customers, engineering teams, and operational stakeholders to define Leo service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.

This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for their customer segment.

The best candidates will have demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.

You will own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.

*** Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience leading engineering discussions around technology decisions and strategy related to a product

Preferred Qualifications

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Experience with one or more analytics visualization tools (e.g., Excel, Tableau, QuickSight, MicroStrategy, PowerBI)
- Experience driving adoption of new and disruptive technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.