Full-Time
Mcqueen Client Advisor
Posted on 7/26/2025
Kering
10,001+ employees
Global luxury group managing multi-brand houses
No salary listed
Milan, Metropolitan City of Milan, Italy
Hybrid
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- Proven experience in a similar role within fashion retail companies.
- Fluent in Italian and English.
- Proven ability to drive and exceed individual and store KPIs.
- Excellent commercial awareness.
- Team-player mentality.
- Strong verbal and written communication skills.
- Strong selling skills and ability to overcome objections.
- Customer centric approach and an entrepreneurial spirit.
- Ability to work in a fast moving and dynamic environment.
- Luxury product knowledge.
- Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage.
- Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products.
- Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed.
- Contribute to the visual display of the products in accordance with McQueen visual standards.
- Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures.
- Follow Company grooming, accordingly with McQueen standards and policies.
- Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store.
- Proactively seize all cross-selling opportunities, utilizing all product categories available in the store.
- Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools.
- Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives.
- Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures.
- Operate with the highest level of care and respect for the product.
- Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed.
- Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Kering is a global luxury group that coordinates the development of multiple fashion, leather goods, and jewelry houses. It operates through a multi-brand model where a central holding company supports brands like Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, and Brioni, enabling economies of scale and brand synergies. Revenue comes mainly from directly owned retail channels (online and company-operated stores), which gives the group control over brand image and pricing. The company emphasizes craftsmanship, exclusivity, heritage, and sustainability in its products. Its goal is to shape the future of luxury by expanding creative expression within its houses while producing sustainable, responsible luxury for high-net-worth individuals and the broader luxury market.
Company Size
10,001+
Company Stage
IPO
Headquarters
Paris, France
Founded
1963
Simplify's Take
What believers are saying
- Appoints Chanel veteran Chenut and Dior ex-CEO Kleitman to board on May 28, 2026.
- ReconKering plan cuts €1B Gucci inventory and 20% selling space for margin doubling.
- Kering Beauté manages in-house beauty for Gucci and Saint Laurent, entering high-margin category.
What critics are saying
- Gucci sales drop 14% in Q1 2026, dragging Kering revenues down over 25% since 2022.
- LVMH captures market share as Kering's Middle East revenue falls 11% from US-Iran war.
- Board turnover with Denis, Chiquet, Dervisoglu exits disrupts ReconKering execution by Q3 2026.
What makes Kering unique
- Kering Eyewear licenses 15 brands including Gucci and partners with Richemont since 2017.
- House of Wonders invests in emerging brands like Icicle for next luxury segments.
- Pioneers sustainability with EP&L tool targeting 100% sustainable materials by 2025.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Retirement Plan
Company News
The Chinese brand said the partnership would allow it to expand in new categories and geographies, while the French group intends to glean consumer and manufacturing insights.
Kering reported first-quarter revenue of €3.568 billion, stable on a comparable basis but down 6% as reported. CEO Luca de Meo said the results mark "an important first step" in the company's recovery, with nearly all brands delivering growth during the quarter. Gucci remains the group's top priority, with a comprehensive turnaround underway focusing on client experience, distribution and product offerings. New collections are rolling out progressively throughout the year. Directly operated retail sales, including e-commerce, declined 2% on a comparable basis, whilst wholesale revenue rose 6%, driven by strong eyewear performance. Kering completed major transactions in beauty, jewellery and real estate during the quarter, strengthening its balance sheet. The company will present its strategic roadmap, "ReconKering", at a Capital Markets Day on 16 April in Florence.
"Kering" raises $1.4 billion from selling a stake in a building in Milan to "Al-Mirqab Qatari" "Kering" will convert the building into a joint venture with Al-Mirqab while retaining a 20% share of the equity. Riyadh - Al Arabiya Business Published on: April 01, 2026: 10:37 PM GST Last updated: April 01, 2026: 10:40 PM GST * Link copied Listen to the article Automatic audio text generated by an automated system Kering, the owner of the Gucci brand, announced today, Wednesday, the sale of an 80% stake in its property located on Via Monte Napoleone in Milan to the Al-Mirqab Qatari Group for 1.16 billion euros ($1.35 billion). This real estate deal is the latest in a series of deals made by the French group to lighten its debt burden and maintain its credit rating amid weak sales of its brands. Kering will convert the building into a joint venture with Al-Mirqab while retaining a 20% share of the equity, according to Reuters. Kering will receive an immediate payment of 729 million euros, with an additional 432 million euros to be received after 5 years. The announced proceeds indicate a valuation of 1.45 billion euros at nominal value. Kering acquired the building, located on the main shopping street in Milan, in 2024 for 1.3 billion euros. The group previously adopted a bold acquisition strategy but is currently under pressure to reduce its accumulated debt. Join the conversation Or continue as a visitor Advertisement material
Kering has finalised a transaction agreement with Al-Mirqab Group regarding its property at Via Monte Napoleone 8 in Milan. The iconic 18th-century building, situated at a prominent corner of Milan's Quadrilatero della Moda luxury district, is one of the largest properties on the street. Kering has contributed the asset to a newly incorporated company, held 80% by Al-Mirqab Group and 20% by Kering. The luxury group received €729 million at closing, with an additional €432 million to be paid in five years. The investment follows similar real estate partnerships in Paris and New York last year, forming part of Kering's selective property strategy to secure key locations for its houses whilst enhancing financial flexibility. Kering generated €14.7 billion in revenue in 2025.
Kering has completed the first phase of acquiring a 20% stake in Franco Raselli Group, one of Europe's largest independent luxury jewellery manufacturers, for €115 million. The agreement, announced in December, includes a path to full acquisition by 2032. The transaction supports Kering's strategy to accelerate development of Kering Jewelry, a new division designed to structure and drive growth in the jewellery business. The division will unite maisons Boucheron, Pomellato, Dodo and Qeelin whilst strengthening control over the value chain. Jean-Marc Duplaix has been appointed to lead the division with immediate effect. Founded in 1969 in Valenza, Italy's goldsmithing district, Franco Raselli Group operates across six countries with over 500 employees, producing more than 300,000 pieces and setting over 4 million stones annually.