Alterations Clerical

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE:

Under direction from the Alterations Manager, the Alterations Clerical is responsible for supporting the Alterations Department to ensure timely and efficient daily operations of the workroom while providing customer service and helping to maintain customer relationships and working effectively with other team members within the store.

WHAT YOU WILL DO:

• Ability to assist with fittings, sewing, pressing, spotting garments and stock repairs
• Ability to assume full responsibility of the workroom in absence of an Alterations manager.
• Monitor and ensure alterations tickets/tasks/receipts/waived fees/marks are accurate and comply with company standards
• Utilizes daily Alterations reports to ensure timely completion of the garments
• Inspects garments to ensure quality completion of all tasks
• Assists daily to maintain stock repair standards
• Able to ring Alterations
• Assist with month end alterations reports

WHAT YOU WILL BRING:

• 2 years of relevant experience
• Excellent communication and interpersonal skills
• Verbal & Written communication skills: phone, email and interactions with customers and Associates are effective & professional.
• Ability to handle office equipment
• Knowledge of Fashion Industry including garment construction, fabrication and styling of luxury merchandise
• Knowledge of ordering supplies and scheduling
• Fashion Design degree preferred but not required

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate 

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].

Salary Range $21.33 - $26.66*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.