D

Delaware Nation Industries

Tribal holding company, prime government contractor.

Network and Computer Systems Administrator

System Administration +1Posted on Nov 9
Full-timeWright-Patterson AFB, OH, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Three to seven years of experience supporting government computer systems or providing IT customer service is required.
  • Security+ certification or an equivalent DoD 8140-approved certification is required.
  • Strong customer service, communication, problem-solving, and organizational skills are required.
  • The ability to work independently in a secure environment and maintain an active Secret clearance is required.

Responsibilities

  • Utilize the Air Force-specified helpdesk tool, monitor it for assigned tickets, and update it with status and resolution information.
  • Respond to non-Enterprise Service Desk tickets and refer Enterprise Service Desk tickets to the appropriate group.
  • Identify and implement solutions to non-core issues reported by unit end users.
  • Create helpdesk tickets when performing tasks that require Air Force Network Federated Administrative rights.
  • Validate, coordinate, route, and process access requests for computer, application, Air Force Network, DAF365, and SharePoint resources, and monitor change requests through closure.
  • Coordinate with the United States Air Force Enterprise Service Desk, Base Communications Focal Point, and other authorized entities as needed.
  • Prevent information loss during operational and maintenance activities by using processes to protect and, when required, restore information.
  • Manage Global Address Listing distribution groups, Microsoft Teams, and SharePoint group memberships by adding users; facilitate initial end-user computer logon and setup; provide equipment-use training; ensure OneDrive synchronization; and install authorized and licensed software.
  • Support information technology tasks for end-user in-processing and out-processing.
  • Monitor and implement Air Force Network Operations orders and directives.
  • Monitor and resolve discrepancies and vulnerabilities identified by the Wing Cybersecurity Office.

Desired Qualifications

  • Experience using government information technology asset management or inventory systems.
  • Experience directly supporting government customers or federal programs.
  • Experience managing accounts and permissions in a government or enterprise information technology environment.
  • Experience with Active Directory, DRA, Enterprise Service Desk, and ARAD tools.

About the Company

Delaware Nation Industries

Tribal holding company, prime government contractor.

Delaware Nation Industries (DNI) acts as the economic development arm and holding company for Delaware Nation’s non-gaming subsidiaries that work with federal government clients as a prime contractor and system integrator. Its subsidiaries combine capabilities: DNI Emerging Technologies delivers cybersecurity, UAS, geospatial, R&D, and data solutions to government enterprises; Channel Blend provides campaign support and data-driven results; DNI HG, a joint venture, addresses federal data challenges with a specialized service model. The company differentiates itself by leveraging its tribal status as a governance and contracting advantage while offering a diversified, multi-domain prime contracting portfolio rather than a single service line. Its goal is to generate financial returns to ensure the Delaware Nation’s economic independence and prosperity while meeting federal partners’ missions through integrated, government-focused solutions.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
2019

Recently Posted Jobs

Explore more opportunities at Delaware Nation Industries

See more jobs