Service Corporation International

Provides funeral services, cemeteries, & cremation

Funeral Attendant

Reception & Front DeskConfirmed live in the last 24 hours

Part-timeLansing, MI, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required.
A valid state-issued driver's license and an acceptable driving record are required.
No prior work experience is required.
The role requires following instructions given over the phone or in person.
The role requires the ability to use a personal computer and type.
The role requires the ability to work with kindness and compassion for the deceased and their families.
The role requires the ability to maintain composure in challenging situations.
The role requires good verbal and written communication skills.
The role requires maintaining confidentiality.
The role requires working with colleagues to accomplish tasks.
The role requires working evenings and weekends.
The role requires lifting up to 50 pounds and pushing or pulling up to 200 pounds.
The role requires working indoors and outdoors in all seasons and weather conditions.
Professional dress is required when in contact with families.
The role requires driving company-owned vehicles, with and without passengers, in surrounding community traffic conditions.
The role requires frequent, continuous periods of standing for up to 6 hours per day and frequently climbing stairs.
The role requires manual dexterity for paperwork, calculators, computers, and phone usage.
The role may require working beyond standard hours, including weekends, nights, and holidays.
Local travel is required.

Responsibilities

Prepare the casket and deceased for visitation or funeral services, including dressing the casket, adjusting the deceased's clothing and jewelry, and transporting the casket through hallways; may assist with lifting the deceased.
Prepare rooms for services by setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns.
Greet visitors, provide programs, answer questions, and provide information about funeral services.
May serve as a pallbearer.
May drive families to cemetery sites.
After services, remove, clean, and properly store company property; package, load, or deliver family mementos, keepsakes, and flowers.
Answer phones courteously, screen callers, and take first-call information.
Notify staff members when appointments arrive and escort guests to the appropriate room.
Maintain the reception area and refreshments, including making coffee, disposing of trash, replenishing supplies, straightening, cleaning, and vacuuming.
Review documents for accuracy.
Enter document information into proprietary systems.
Receive deliveries.
Make copies, scan, fax, fold and prepare memorial materials, and perform other mailroom tasks.
Safely transport, pick up, and deliver documents, family mementos, flowers, and similar articles to destinations that may include a family residence, care center, or funeral home.
May transport the deceased to the funeral home.
Wash, vacuum, and clean vehicles to ensure they are presentable.
Fuel vehicles as necessary while following safety guidelines and expenditure processes.

Desired Qualifications

Funeral industry experience is preferred.

Our associates celebrate lives. We celebrate our associates.

This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.

JOB RESPONSIBILITIES

Funeral Services

Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased
Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn
Greet visitors, provide programs, answers questions, and provide funeral services information
May serve as pallbearer
May drive families to cemetery site
Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers

Office Assistance

Courteously answer phones, screen callers, and take ‘first call’ information
Notify staff members when appointments arrive and escort guests to appropriate room
Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming
Review a variety of documents for accuracy
Data entry of document information into proprietary systems
Receive deliveries
Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task

Driver and vehicle maintenance

Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home
May transport the deceased to funeral home
Wash, vacuum, and clean vehicles to ensure vehicle is presentable
Fuels vehicles as necessary; following safety guidelines and expenditure processes

MINIMUM Requirements

Education

High School Diploma or equivalent

Certification/License

Valid state issued driver’s license with an acceptable driving record

Experience

No prior work experience required

Funeral industry experience preferred

Knowledge, Skills and Abilities

Ability to follow instructions given over the phone or in person
Ability to use personal computer and type
Ability to work and communicate effectively with others
Ability to work with kindness and compassion for the deceased and their families
Ability to maintain composure in challenging situations
Good verbal and written communications skills
Ability to maintain confidentiality
Ability to work with colleagues to accomplish tasks
Ability to work evenings and weekends
Ability to lift up to 50 pounds; push/pull up to 200 pounds

Work CONDITIONS

When considering the work hours associated with this job, the following factors may apply:

Work Environment

Work indoors and outdoors during all seasons and weather conditions
Professional Dress is required when in contact with families
Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day
Climbing stairs to access buildings frequently

Physical Demands

Ability to lift up to 50 pounds; push/pull up to 200 pounds
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond “standard” hours, including weekends, nights and holidays
Local travel

Postal Code: 48912Category (Portal Searching): OperationsJob Location: US-MI - Lansing

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Houston, TX
Founded: 1962

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