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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program is required, or structured clinical military training documented per DD214 may be accepted in lieu of a formal Medical Assistant program, or EMT.
  • A current American Heart Association Basic Life Support certification is required.
  • Successful completion of Atrium Health’s competency assessment is required.
  • No experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigation within a Windows operating system, and use of electronic mail, with exposure to electronic medical records systems.
  • Must be able to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; patient handling equipment and another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Must have functional speech, vision, hearing, and touch, and the ability to use fine-hand manipulation skills.
  • Will be frequently exposed to mechanical, electrical, chemical, blood, and body-fluid hazards and must wear protective clothing and equipment as needed.
  • Must operate all equipment necessary to perform the job.

Responsibilities

  • Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the specialty area while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications, documenting medical history and health maintenance, reviewing allergies, and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing according to standing or provider orders and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with applicable standards.
  • Safely administer medications and vaccines according to the rights of medication administration.
  • Perform other duties as assigned, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of the team, and escalate issues appropriately.
  • Maintain a clean work environment, clean instruments and equipment appropriately, ensure equipment and supplies are in working order, and keep areas appropriately stocked.
  • Provide age-appropriate care by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting information to identify age-specific needs, and providing care in accordance with departmental policies and procedures.

Desired Qualifications

  • Excellent communication and interpersonal skills and the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Customer service skills that support a positive patient experience.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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