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Cintas

Uniform rental, cleaning, and safety services

Service Manager

Customer Experience & SupportUpdated on Nov 14
Full-timeMeridian, ID, USANo salary listedIn-person

About the Job

Requirements

  • A valid driver's license is required.
  • A high school diploma or GED is required.
  • A bachelor's degree or equivalent work experience is preferred.
  • Management experience is preferred.
  • Experience in industrial sales or customer service is preferred.
  • Availability to start within two weeks after an offer is made and accepted is preferred.

Responsibilities

  • Hire and manage the performance of the customer-facing Service team.
  • Manage the overall performance of the team and foster a safe working environment.
  • Resolve customer-related issues successfully.
  • Train the team on effective sales techniques.
  • Build goodwill with customers at customer sites while maintaining a high level of customer satisfaction.
  • Achieve sales, profit, inventory, and payroll goals.
  • Manage a budget and address operational issues that affect service.
  • Provide hands-on support to direct reports by accompanying service representatives or visiting customers alone when necessary to assist with product or service pickup and delivery.
  • Drive a company-owned vehicle to and from customer locations.
  • Lift, carry, and walk Cintas products in and out of customer accounts while maintaining high levels of service and customer goodwill.
  • Perform managerial duties.

About the Company

Cintas

Uniform rental, cleaning, and safety services

Cintas provides a broad range of workplace services and products primarily in North America, including workwear rental and cleaning, facility services, first aid and safety supplies, and fire protection. It operates on a subscription model where clients pay recurring fees for uniform rental and maintenance, facility services, safety training, and safety products. The company delivers its services through a combination of on-site support, centralized distribution, and cleaning networks to keep workplaces safe, clean, and professional. What sets Cintas apart from competitors is its integrated, one-stop approach with a large national footprint, emphasis on operational excellence, and strong focus on customer service and regulatory compliance. The goal is to help businesses maintain safe, compliant, and professional environments by providing reliable, ongoing support and training through predictable, recurring partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Mason, OH
Founded
1929

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