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PENN Entertainment

Operates casinos, racetracks, and online betting

Retail Attendant

Checkout & Customer ServiceUpdated on Nov 12
Part-timeDetroit, MI, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One year of related experience and/or training, or an equivalent combination of education and experience, is required.
  • The employee must be comfortable with computers and familiar with application-based technology.
  • The employee must be at least 21 years of age.
  • The employee must be physically mobile, with reasonable accommodations, including the ability to push, pull, carry, and lift up to 25 pounds and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.
  • The employee must be able to read and interpret English documents such as safety rules, operating and maintenance instructions, and procedure manuals, and communicate verbally in English. Written communication skills in English may also be required.
  • The employee must be able to apply common-sense understanding to carry out written, oral, or diagrammatic instructions and deal with problems involving several concrete variables in standardized situations.
  • The employee must be able to qualify for licenses and permits required by federal, state, and local regulations.
  • The employee must be able to perform each essential duty satisfactorily.

Responsibilities

  • Follow neatness and cleanliness standards for the shop to maintain customer appeal.
  • Know the features and benefits of merchandise in the retail shop (Amazon Walk Out) and GT Café (Team Member Dining Room), and be familiar with merchandise offerings in other outlets.
  • Follow inventory-control policies and procedures, including rotating products, putting stock away, and maintaining an inventory loss log, as well as other duties as necessary.
  • Maintain product knowledge of gaming facility events, activities, and amenities to provide personalized guest service.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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