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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 3
InternshipPlymouth, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Meet attention and focus requirements, including concentrating on tasks, switching tasks as needed, and confirming prescription information and label accuracy.
  • Provide customer service by identifying ways to help patients, responding in a friendly manner, and noticing and appropriately responding to patients’ reactions.
  • Use verbal and written communication to interact with patients and colleagues, including active listening.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and full or partial bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical requirements of the role, including prolonged standing or mobility, lifting, scanning and bagging items, reaching, repetitive finger movements, precision control of machines, stooping, close visual acuity, and lifting or exerting the specified weights.
  • Be able to convey detailed spoken instructions accurately and receive detailed information through oral communication.
  • Complete required training within the designated timeframe and maintain regular and predictable attendance, including nights and weekends.
  • Perform additional tasks as directed by a supervisor or manager.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences that build pharmacy-related aptitude.
  • Apply pharmacy-school learning to real-world practice under the direction of a preceptor, gaining an overview of store, district, and regional operations.
  • Assist the pharmacy team in maintaining smooth pharmacy operations and filling prescriptions promptly, safely, and accurately.
  • Follow company Standard Operating Procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
  • Follow workflow procedures at production, pickup, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create personalized patient experiences at pickup, drive-through, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
  • Offer counseling, address medical questions, and collect patient medical-history information when appropriate under a licensed pharmacist’s direct supervision.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
  • Follow applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted by law and supported by required training and certification.
  • Where permissible and after completing applicable licensing and training requirements, support immunizations by preparing and administering vaccines as a Technician Immunizer.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report events as required by public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market for shifts as needed.

Desired Qualifications

  • Have at least one year of related work experience in a pharmacy, retail, medical, or customer-service setting.
  • Be able to become immunization certified once state regulations are met, and strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and at other locations across the market to meet business needs.
  • Have proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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