Cyber Case Management Mid-level Process Assurance Analyst
About the job
- A bachelor's degree or equivalent with five years of related experience, a master's degree or equivalent with three years of related experience, or a PhD; an additional four years of experience may be considered in lieu of a degree.
- In-depth conceptual and practical knowledge in the job discipline and basic knowledge of related disciplines.
- Experience leading projects or project steps within a broader project, or accountability for ongoing activities or objectives.
- Experience providing solutions to complex problems that require regular ingenuity and creativity.
- Ability to work independently with minimal guidance.
- Experience developing formal written guidelines or instructions with operational and technical components.
- Understanding of organizational structure and alignment to business operations.
- U.S. citizenship is required.
- An active Top Secret security clearance with SCI eligibility is required; the selected candidate must also obtain and maintain a favorably adjudicated DHS background investigation for continued employment.
- Lead small projects with manageable risks and resource requirements.
- Interact with senior customer personnel on significant matters.
- Coordinate activity across organizational lines.
- Develop the process for receiving, triaging, assigning, tracking, closing, and finalizing records of reported incidents.
- Draft organizational documentation, including Concept of Operations documents, Standard Operating Procedures, and work instructions.
- Ensure tactical implementation of incident-reporting processes, staffing, and technologies.
- Identify opportunities to improve the efficacy of cyber incident report handling and workflows.
- Document challenges, coordinate across teams to identify process-improvement opportunities, and recommend solutions to ensure the success of the incident-reporting apparatus.
- Understand cyber, physical, and communications incident trend analysis and reporting functions.
- Correlate and associate potential threat activities to inform senior decision-makers.
- Ensure timely and effective responses to internal and external mission partners.
- Validate incident escalation and reporting procedures.
- Improve the quality, productivity, and sharing of information pertaining to the incident-reporting lifecycle.
- Act as a resource for colleagues with less experience.
- Identify, log, categorize, initially triage, route, and resolve incidents and requests.
- Manage the lifecycle of incident and request tickets in accordance with interface agreements.
- Perform customer relationship management activities with mission partners.
- Coordinate and follow up internally on distributed actions.
- Security+ certification.
- ITIL Foundation certification.
- At least three years of experience supporting a WATCH Operations Center or Security Operations Center.
- Experience in a customer-service-oriented environment.
- Experience developing business operational workflow models.
- Technical writing skills.
- Experience using the Remedy and ServiceNow ticketing suite.
About the company
Peraton helps government clients in defense, intelligence, and critical infrastructure by delivering advanced technology solutions and services. Its offerings include cyber-hardened systems, systems engineering, and mission-critical support that protect national security. The company works through long-term government contracts and strategic partnerships to provide comprehensive, multi-year programs. It prioritizes a strong workforce, actively recruiting veterans, Guard and Reserve members, and military spouses to bring disciplined, mission-focused talent. Unlike many competitors, Peraton emphasizes collaboration with partners under clear, fair engagement rules to expand capabilities and deliver integrated solutions. The overall goal is to ensure reliable, secure technology and services for national security and critical infrastructure while sustaining growth through steady government contracts.
Company Size
10,001+
Company Stage
Grant
Total Funding
$60M
Headquarters
Reston, Virginia
Founded
2017
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Simplify's Take
What believers are saying
- DISA's $279.9 million CSC III award extends work through 2036, stabilizing backlog.
- NAVSEA awarded Peraton an April 2026 OTA for Navy EOD technical publication modernization.
- Federal health and cyber modernization remain active, and Peraton keeps adding senior domain hires.
What critics are saying
- Peraton filed Maryland WARN layoffs in February 2026, signaling continuing operating resets.
- Peraton's business depends on recompetes; losing RCC-E or DISA CSC III would hit revenue fast.
- Peraton[x] faces credibility risk if agencies reject agentic AI after one mission failure.
What makes Peraton unique
- Peraton Labs launched Peraton[x] in July 2026, pushing agentic AI into federal missions.
- Peraton won August 2026 Army RCC-E cyber work, extending a nearly two-decade relationship.
- Peraton pairs national-security integration with partners like Graphiant for sovereign, zero-trust networking.
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Benefits
Health Insurance
Paid Vacation
Performance Bonus
Growth & Insights and Company News
6 month growth
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↑ 0%Former Leidos Executive masood Ahmed joins Peraton as Defense Health VP. * Ahmed held federal health roles at Leidos * He spent his early career in telecom engineering in Australia and Pakistan * The hire follows a run of senior Peraton appointments in 2026 The company announced the appointment in a LinkedIn post Wednesday. Peraton said Ahmed brings more than two decades of experience in "driving business growth, operational execution and strategic customer engagement across the globe." Peraton's health portfolio sits alongside a federal health market now driving large-scale modernization and AI work. The Potomac Officers Club's 2026 Healthcare Summit on Dec. 3 will examine the technology, AI and modernization priorities of the Defense Health Agency, HHS, the Veterans Health Administration and other agencies. Register now to secure your seat. What federal health roles did Ahmed hold at Leidos? Ahmed spent about a decade at Leidos, most recently serving as vice president of government solutions, a post in which he oversaw a portfolio spanning federal health and civilian agencies, according to his LinkedIn profile. His health sector work there began in 2019 as chief architect for health and human services, followed by a two-year run as vice president and chief technology officer for civilian health starting in 2022. From 2024 until January 2026, he led the company's federal health portfolio as vice president of public health and human services. What is Ahmed's engineering background? Ahmed began his career in telecommunications, supervising technical implementation at Alan Dick Pakistan from 2004 to 2006 on mobile network deployments across the Middle East and Southeast Asia. He spent nearly six years at Alcatel-Lucent Australia, first as a systems engineering team lead and later as Asia-Pacific bids and proposal manager, before moving to Telstra in 2013 as general manager of systems engineering and project services. His profile tied his Telstra leadership role to Joint Project 2047, an Australian Defence Force program aimed at upgrading and modernizing fixed communication systems across hundreds of sites. He joined Leidos in Melbourne, Australia, in 2016 as chief system engineer for defense and intelligence. Ahmed holds a master's degree in engineering management from the University of Technology Sydney and a bachelor's degree from the University of Wollongong. What other leadership changes has Peraton made this year? Peraton is one of 12 firms the DHA selected in July for a $300 million indefinite-delivery/indefinite-quantity contract supporting deployment activities for the Program Executive Office Defense Healthcare Management Systems. The underlying solicitation covered health IT systems, including the MHS GENESIS electronic health record system. War Secretary Pete Hegseth has unveiled Project Meridian, the Autonomous Warfare Command and four other DOW initiatives at Quantico. The Coast Guard's Force Design 2028 execution is accelerating, with organizational changes completed and major contracts awarded. TTM financed the Epiq purchase with a $300M Term Loan A and an $800M Term Loan B.
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Peraton taps Former NSA executive Scott Fear as strategic adviser for enterprise IT. by Miles Jamison September 2, 2026, 11:34 am * Former NSA executive Scott Fear was named senior strategic adviser at Peraton * Fear retired from the NSA in May after nearly 39 years of service * He most recently served as NSA chief information officer and director of capabilities Peraton has appointed former National Security Agency executive Scott Fear as senior strategic adviser for enterprise IT following nearly four decades at the intelligence agency. The company announced the appointment Tuesday on LinkedIn. Who is Scott Fear? Fear retired from the National Security Agency in May after nearly 39 years of service, where he directed large, complex hardware and software development organizations. Throughout his career, the senior executive built deep experience in cyber operations and enterprise IT transformation. He also has a track record of helping guide the integration of emerging technologies into national security and intelligence missions. What experience does Fear bring to Peraton? Fear most recently served as chief information officer and director of capabilities. He also served as senior manager for processing and analytic capabilities for three years and was previously a senior manager for computer network operations for three years. He spent most of his NSA career, which started in 1987, as an intelligence community professional, according to his LinkedIn profile. What is Peraton? Peraton is a technology and national security company that integrates mission capabilities and delivers enterprise IT services for government customers, with technologies that defend against threats in both digital and physical operating domains.
Peraton, Graphiant partner to deliver next gen network services. Peraton and Graphiant, a secure AI-capable networking services company, are partnering to deliver next-generation network services for government missions. Together, the companies bring a modern, stateless network foundation with mission integration expertise to strengthen connectivity, security and operational agility in dynamic environments, the company said. "This partnership strengthens Peraton's ability to deliver the secure, agile connectivity that government missions demand," said Christine Palmer, CTO of Peraton's federal civilian sector. "Collaborating with Graphiant means a more resilient and responsive network for the critical operations we support." This next-generation networking approach supports AI-enabled applications and data-intensive missions while maintaining reliable connectivity in contested or disrupted environments. It combines resilient network infrastructure with zero-trust security, policy-driven access and segmentation, and governance and controls aligned with FedRAMP requirements and NIST guidance. "Peraton has a track record of excellence in solving the toughest national security challenges and serving the United States," said Ali Shaikh, CEO of Graphiant. "Partnering with them was natural as we invest in building better sovereignty into our national infrastructure and ensuring that our nation remains at the forefront of a secure AI-enabled future." Staff Writer WashingtonExec celebrates the people, programs, and milestones shaping the Washington, D.C. government contracting community. Join 30,000+ leaders who start their day with The Daily. Our latest executive profiles, council news, and GovCon headlines - every morning.
Everforth ECS selects Peraton's Sam Yousef as Global Defense head. * Everforth ECS has chosen Sam Yousef as the new head of its global defense business unit * Yousef has nearly 20 years of experience under its belt, serving in Peraton as well as the Department of War * Yousef will be responsible for strategizing the growth of programs that cater to the DOW and NATO Everforth ECS announced Wednesday that Sam Yousef, former sector vice president and chief technology officer of Peraton, will be the new business unit head of Everforth ECS Global Defense. In his new role, Yousef will oversee strategy, growth, and delivery for programs concerning the U.S. Department of War and the North Atlantic Treaty Organization. What experience does Sam Yousef bring to the role? Yousef brings nearly 20 years of experience in government service and government contracting. He worked at Peraton for almost two years, driving growth in the company's estimated $1 billion defense and health business. From 2012 to 2023, Yousef served various roles in the Department of War. He served as director of policy support for Defense Human Resources Activity and later became deputy director of the Defense Manpower Data Center, one of the agency's data and identity ecosystems. Yousef's earlier career experience includes one year as a privacy officer in the U.S. Marine Corps and three years as a senior consultant at Deloitte. What contracts did Everforth ECS secure before Yousef's appointment? Yousef's appointment comes as Everforth ECS carries out its new contracts with the U.S. Army and the Defense Health Agency. Just this week, the Defense Health Agency awarded the company a four-year, $30 million contract to deliver analytics and modernization support to the Defense Health Agency. The contract is expected to benefit the Information Technology Program Support and Analytics Services program. On July 29, the company announced that it was awarded a three-year, $115 million contract to provide artificial intelligence services for the Nautilus for AI Research and Development program of the U.S. Army Combat Capabilities Development Command Army Research Laboratory.