Assistant Manager

Job Description

Joining Aera means becoming part of an extraordinary team dedicated to delivering exceptional hospitality and unforgettable guest experiences. As an Assistant Manager, you will play an integral role in the day-to-day operations of one of Toronto’s most exciting dining destinations. Working closely with both Front of House and Back of House teams, you will help build and develop high-performing teams, uphold our standards and operating procedures, and contribute to creating the warm, welcoming, and truly memorable experiences that set Aera apart.

The Day to Day:

• Oversee daily operations, including staffing, service execution, security, and venue management.
• Communicate the restaurant’s vision with enthusiasm and lead by example in all aspects of hospitality.
• Foster and maintain a best-in-class beverage program and possess a strong understanding of all food and beverage offerings within the restaurant.
• Assist with inventory management, including beverages and supplies, while supporting profitability and cost controls.
• Collaborate with the leadership team to curate exciting activations, events, and guest experiences that elevate the Aera brand.
• Embody the O&B Values every day and inspire the team with a positive vision for the future.
• Consistently uphold and execute O&B’s standards of technical service and attention to detail.
• Build and maintain strong relationships with guests, team members, and senior leadership, inspiring the team to deliver exceptional hospitality.
• Demonstrate high personal integrity and sound business ethics while acting as an ambassador for the restaurant and the O&B brand.
• Apply strong problem-solving and conflict-resolution skills while coaching and empowering others to do the same.
• Stay informed on industry trends, Toronto’s dining scene, and evolving guest preferences to ensure experiences remain fresh, relevant, and memorable.
• Support the training, development, and performance of team members, helping to cultivate a culture of accountability, growth, and excellence.
• Thrive in a fast-paced environment and lead with professionalism, energy, and a genuine passion for hospitality.

Qualifications

• 2–3 years of leadership experience in a high-volume hospitality environment, with previous management experience preferred.
• Experience managing large parties and delivering exceptional guest experiences in a fast-paced setting.
• Flexible availability, including evenings, weekends, and holidays, with increased availability during peak periods and the summer season.
• Experience leading a high-volume bar or lounge environment is considered an asset.
• Strong wine, cocktail, and beverage knowledge; WSET certification is an asset.
• Results-driven, with the ability to set goals, drive performance, and motivate your team to continuously raise the bar.
• A collaborative leader who understands that great teams achieve more together.
• Exceptionally organized, with strong attention to detail and the ability to think quickly and adapt in a dynamic environment.
• Passionate about hospitality, with a commitment to continuous learning and professional development.
• Strong communication and interpersonal skills, with the ability to build meaningful relationships with guests, team members, and stakeholders alike.

Additional Information

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

Compensation: 54000 to 60000 (CAD) (YEARLY)