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Hôpitaux Universitaires de Genève

Provides tertiary care, teaching, and research

Secrétaire médical

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeGeneva, SwitzerlandNo salary listedIn-person

About the Job

Requirements

  • Possess a Federal Certificate of Competence (CFC) and/or, ideally, a medical secretary diploma or equivalent administrative training.
  • Have at least two years of experience in a secretariat, ideally in a medical, hospital, or laboratory environment.
  • Have a good command of medical terminology and a strong interest in diagnostic work.
  • Have very good spoken and written French.
  • Demonstrate basic knowledge of English and German as an asset.
  • Use Microsoft 365 tools, with standard ECDL proficiency in Word, Excel, and PowerPoint and advanced proficiency in MS Outlook.
  • Be comfortable using multiple information systems; knowledge of HUG institutional tools, including DPA and DPI, and laboratory management systems is an asset.
  • Demonstrate rigor, precision, autonomy, strong organizational skills, the ability to manage multiple activities and prioritize, and adaptability in a demanding hospital environment.
  • Demonstrate teamwork, interpersonal skills, responsibility, and vigilance regarding confidentiality, patient identity verification, and data protection.

Responsibilities

  • Manage administrative requests for pathology examinations from receipt and registration through transmission of results and follow-up of supplementary requests, in collaboration with medical and medico-technical teams.
  • Ensure information is complete and consistent, patient identification is reliable, and requests are traceable while following procedures and confidentiality rules.
  • Handle telephone calls, emails, and mail addressed to the department; format medical reports and securely transmit them to relevant recipients.
  • Prepare files for multidisciplinary meetings, manage second-opinion requests, and track diagnostic material.
  • Work within a team of nine colleagues, under the supervision of the medico-administrative manager, to ensure continuity of medico-administrative workflows, quality and standardization of practices, compliance with deadlines, and effective prioritization.

Desired Qualifications

  • A medical secretary diploma or equivalent administrative training.
  • Experience in a medical, hospital, or laboratory environment.
  • Basic knowledge of English and German.
  • Knowledge of HUG institutional tools, including DPA and DPI, and laboratory management systems.

About the Company

Hôpitaux Universitaires de Genève

Provides tertiary care, teaching, and research

The Hôpitaux Universitaires de Genève (Geneva University Hospitals) provide medical treatment, teaching and research across a network of 10 hospitals and 30 care facilities in Geneva. It brings together 10 clinical, medical-technical and academic departments, 7 centers of excellence and 2 translational labs to deliver patient care, training and scientific investigations, serving about 2,100 beds, over a million outpatient visits annually and around 13,000 staff. It differentiates itself as an international reference for excellence in medicine by aligning care with teaching and research and upholding four values—quality, service, innovation and responsibility—across its large, integrated system. Its goal is to offer the best possible care for all patients while advancing medical knowledge through ongoing teaching and research.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Geneva, Switzerland
Founded
1995

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