Senior Clinical Engineer Technician

Position Summary

Baptist Health Brookwood Hospital

Schedule: Mon- Fri

Time: 7:00 AM- 4:00 PM

Serving the Homewood community, Baptist Health Brookwood Hospital is a 595-bed acute-care hospital located in Birmingham, Alabama. The facility offers a full complement of services, including emergency care, cardiovascular care, bariatrics, orthopedics and rehabilitation, and surgical services. It also is one of the largest providers of psychiatric care in the state. 

Baptist Health Brookwood is part of the Orlando Health system of care, which includes award-winning hospitals andERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s eastto west coasts, Central Alabama and Puerto Rico. Collectively, our team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

Baptist Health Brookwood Hospital offers great, new competitive pay and a great benefits package, which includes: 

• Medical, Dental, Vision
• 403(b) Retirement Svings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (Up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (child care, elder care, pet care)
• Paid Parental Leave
• Pet Insurance 
• Car Insurance 
• Educational benefits including tuition reimbursement & student loan assistance 
• All benefits start day one

At Baptist Health Brookwood Hospital the Sr Clinical Engineer Tech provides daily operations support and maintenance activities for identified equipment inventory. Ensures diagnostic/therapeutic or electronics equipment meets manufacturer's specifications for safe and proper use by the performance of routine safety inspections, scheduled maintenance (SM), calibrations, repairs, updates, etc. of assigned equipment. Highly skilled in providing troubleshooting and repair solutions to equipment hardware and software issues. Provides monitoring, ticketing, notification, problem analysis, tracking, and resolution of problems.

Responsibilities

Essential Functions

• Performs pre-procurement evaluations and support assessments on new devices, systems and new technologies.
• Utilizes available service literature and other pertinent resources for addressing repairs, PM’s, software/hardware upgrades/enhancements and other support needs as required by regulatory agencies, device manufacturers.
• Monitors rental and other non-hospital owned devices for compliance with corporate safety policies.
• Assists the Clinical Engineering/IT Operations team in effectively supporting and maintaining mission critical medical/electronic equipment and IT systems and networks.
• Analyzes resolves and documents issues associated with medical or electronic devices/systems hardware and software.
• Install and configure hardware and software components.
• Perform tests on new hardware and software.
• Completes all repairs, PM’s and other support activity documentation in order to comply with the standards of the FDA, The Joint Commission and other regulatory and accrediting agencies and to fulfill departmental requirements.
• Communicates information regarding repair status of assigned equipment to appropriate personnel in the using department and escalates delay issues to the clinical engineering Supervisor as needed.
• Receives advanced training on the repair and maintenance of medical or electronic equipment / systems and accessories including hardware mainframes, databases, networks and other types of computerized systems and associated medical or electronic device software.
• Assists with the coordination of integrating supported medical/electronic devices and systems to the hospital IT systems and networks.
• Supports and maintains relationships with all organizational departments including IT units to ensure that Clinical Engineering and IT delivered services and end-user productivity goals are understood and exceeded.
• Expected to work at a high level across other departments to support the medical or electronic device/system infrastructure including but not limited to Information Technology, Engineering, Clinical, Regulatory, etc.
• Provides user training to device / system owners and documents deficiencies for review by Orlando Health safety committees.
• Involved in departmental development, goals, and objectives.
• May have limited access to areas storing medications in order to maintain and support assigned equipment.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Performs incoming inspections on new equipment as assigned.
• Practices efficient use of supplies and reports inventory deficiencies to supervisor.
• Demonstrates advanced level ability to organize work priorities without supervisory oversight.
• Provides excellent customer service with good communication and follow up skills.
• Provides cross training on clinical or electronic equipment and test instrumentation to other technicians.
• Participates and/or act as lead in projects as assigned.
• Maintains and trains others about HIPPA compliance.
• Maintains a clean, safe and organized work area.
• Coordination of vendors, contractors and other outside entities related to repairs, SM’s, training, projects, upgrades, etc.
• Demonstrates knowledge of legal issues, The Joint Commission requirements and compliance along with the standards of other regulatory and accrediting agencies.
• Independently serve periods of on-call coverage at scheduled intervals.
• May be required to support unplanned events during after-hours and weekends.

Qualifications

Education/Training

• Associate’s degree in a technical area of study required.
• High School Diploma or equivalent and two (2) years of directly related work experience may substitute for the Associate’s degree (in addition to the requirements listed in the Experience section).

Licensure/Certification

• None.

Experience

• Four (4) years of directly related work experience in repair/support of medical equipment/electronic/computerized systems.
• Six years of directly related work experience is strongly preferred.