National Account Executive - Retail

<h2><strong>Job Description</strong></h2> <p>As the <strong>National Account Executive - Retail</strong>, you will serve as a key operational and commercial partner to our National Account Managers across our key retail channels (Majors, Independents, and Petrol & Convenience). You will act as a primary liaison with retail buying teams to coordinate promotional execution, evaluate campaign performance, and partner cross-functionally across Marketing, Finance, and Supply Chain to drive the growth of our Youfoodz retail business.</p> <p>This role is based in <strong>Chippendale, Sydney</strong> and reports to the <strong>Senior National Account Manager</strong>.</p> <h2> </h2> <p><strong>You will…</strong></p> <ul> <li>Accurately track and manage customer promotional mechanics, trade spend investment, and records of promotional activity and pricing changes.</li> <li>Partner with Commercial Finance to proactively investigate, track, and resolve customer claims, deductions, and discrepancies.</li> <li>Generate weekly, monthly, and quarterly sales and commercial performance reports, highlighting key trends and variances for the NAM team.</li> <li>Synthesize retail market and competitor insights across in-store, digital, and e-commerce channels.</li> <li>Support demand planning and supply chain teams by providing volume forecasts based on confirmed promotional plans, monitoring stock-on-hand status, and mitigating out-of-stock risks.</li> <li>Prepare impactful presentation materials for annual range reviews, category reviews, and new product development (NPD) sell-ins.</li> <li>Coordinate the timely delivery of product samples, marketing assets, and retailer compliance documentation.</li> <li>Serve as the operational bridge between the sales team and internal departments to troubleshoot day-to-day retailer queries regarding logistics, invoicing, and POS.</li> </ul> <h2> </h2> <p><strong>You have…</strong></p> <ul> <li>1–3 years of experience in an analytical, administrative, field sales, or commercial support role within the FMCG or retail sector.</li> <li>A Bachelor’s degree in Business, Marketing, or a related field (or equivalent professional experience).</li> <li>Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data visualization) and experience managing complex commercial datasets.</li> <li>Experience working with ERP or Trade Promotion Management (TPM) systems, retailer portals, or syndicated market data (e.g., Nielsen, IRI).</li> <li>A strong understanding of the Australian retail landscape, commercial mechanics, and industry terminology (e.g., JBPs, trade spend, range reviews).</li> </ul> <h2> </h2> <p><strong>You are…</strong></p> <ul> <li>Highly detail-oriented with a strong focus on data accuracy and financial integrity.</li> <li>An exceptional organizer capable of balancing multiple cross-functional processes and retailer deadlines simultaneously.</li> <li>A proactive problem-solver driven to investigate root causes and optimize operational workflows.</li> <li>A clear, collaborative communicator confident in managing both internal cross-functional stakeholders and external retail buyer contacts.</li> </ul> <h2><br><br></h2> <p><strong>What you’ll get in return… </strong></p> <ul> <li>The chance to have a significant impact in a leading global food technology company</li> <li>Flexible working arrangements </li> <li>Egoless environment, constant learning with room for personal growth</li> <li>Free access to Headspace</li> <li>Internal learning & development </li> <li>A diverse and vibrant international environment, with offices in 18 countries</li> <li>Company discount - 70% off HelloFresh & 40% off Youfoodz</li> </ul> <p><strong>Start Date: </strong>Immediately available - Can wait a notice period</p> <p><strong>Duration: </strong>Permanent full time role</p> <p><strong>Location: </strong>Chippendale Head Office - hybrid working environment </p> <p><strong>Salary: </strong>Competitive salary & employee benefits</p> <p>#LI-Hybrid</p> <p>#youfoodz</p>