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Veolia

Water, waste, and energy services provider

Operations Technologist

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • A Chemistry or Chemical Engineering degree, or an equivalent scientific degree qualification.
  • Solid experience working within the UK water treatment industry.
  • Experience working with cooling towers, closed systems, and Legionella.
  • A full, valid UK driving licence.

Responsibilities

  • Work safely, compliantly, and efficiently within an assigned group of customer accounts, achieving defined goals and objectives.
  • Ensure work follows internal, legislative, and customer environmental, health, and safety requirements and policies.
  • Complete Legionella sampling in accordance with best practice and use internal systems to document and monitor Legionella-related work; complete Legionella training every three years.
  • Follow and document the Legionella positive-response process independently.
  • Complete LCA audit checklists on EVS suppliers across the area, including sites not assigned to the role.
  • Use the QEHS Gensuite system and associated tools to manage documentation and materials, including RAMS and concern reports, and lead the Management of Change process.
  • Plan compliance calendar tasks and inspection-tool audits, ensuring evidence is gathered.
  • Use shared drives for external and internal sharing and document management.
  • Complete SharePoint audits at sites in the area, identify gaps, and set clear deadlines for addressing audit findings.
  • Ensure colleagues and customers have correct SharePoint access and permissions.
  • Undertake Point of Work Risk Assessments where appropriate.
  • Carry out operational safety visits and verify audits performed by Operational Analysts.
  • Champion Water Tech inclusion and diversity objectives and wellbeing initiatives.
  • Understand the commercial agreement at each assigned customer site and alert the Account Manager to requested scope changes or overconsumption to maintain profitability.
  • Work with Account Managers to meet profitability and productivity plans defined by the Sales Director.
  • Keep the Account Manager informed of customer-contact changes.
  • Identify opportunities for equipment upgrades, training, analytical services, or increased scope of supply, and communicate them to the Account Manager.
  • Generate quotes for SAP items and liaise with customers regarding fulfilment and delivery.
  • Identify margin improvements for Account Managers to follow through on.
  • Identify value-generation proposal opportunities and work with Account Managers to facilitate and finalize them.
  • Complete required training within the designated timeframe and pursue additional self-directed learning.
  • Ensure the Account Manager defines a service plan.
  • Optimize service activities at assigned customers to maximize productivity and profitability.
  • Assist the Operations Leader in providing adequate holiday cover.
  • Execute the service plan, which must include the scope of services, time and products, treatment limits, performance expectations, and key performance indicators.
  • Communicate basic technical concepts to customers and seek help in developing solutions.
  • Communicate professionally and promptly with customers and the wider Water Tech team, and raise issues with Operations Leaders and Commercial colleagues as required.
  • Complete and submit Consultant Service Reports within agreed timescales, ensuring they document observations, consequences, and actions for customers.
  • Provide feedback on operational and technical matters in customer technical-review meetings.
  • Schedule and plan monthly site visits efficiently, keep Outlook updated, and provide Operations Leaders visibility for scheduling.
  • Ensure safe chemical delivery and storage procedures are followed through awareness of and engagement with RAMS, policies, and procedures.
  • Compile operations manuals for customer sites and audit manuals for other local sites with support from the Operations Team.
  • Calibrate personal and onsite equipment and generate calibration certificates as required.
  • Perform specialized maintenance on proprietary and third-party technology and equipment.
  • Operate dosing pumps, adjust dosing rates based on onsite test results, and safely repair dosing-pump faults.
  • Diagnose onsite issues independently and escalate or rectify them as required.
  • Liaise with Chemfeed about potential software upgrades for equipment at customer sites.
  • Diagnose and rectify warning or error messages on control equipment.
  • Use the InSight digital data-visualization platform to generate Consultant Service Reports, manage trends, alarms, and inventory stocks, add parameters and assets, and escalate issues as required.
  • Install and set up tank-level sensors and link them to remote tank monitoring.
  • Drive digital projects across the local area.
  • Review alarm limits with the product applications specialist, Account Manager, and customers.
  • Troubleshoot and rectify connection issues with VWTS monitoring equipment.
  • Create InSight accounts and add assets and parameters with the correct control ranges.

Desired Qualifications

  • A Science or Engineering degree.

About the Company

Veolia

Water, waste, and energy services provider

Generating company summary.

Company size
10,001+
Company stage
IPO
Headquarters
Aubervilliers, France
Founded
1853

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