Medical Assistant

Salary Range: 31 to 31 (Currency: USD) (Pay period: per-hour-wage)

Minimum Requirements

Graduate of Medical Assistant program.
Knowledge of Electronic Health Records.
Active American Heart Association (AHA) Basic life support or ability to obtain.
Ability to pass drug and background screening.
Maintains current Washington State Medical Assistant certification.

Required Skills, Knowledge, and Abilities

Demonstrated customer–first attitude and philosophy.
Ability to make judgments in demanding situations.
Ability to react to frequent changes in duties and volume of work.
Effective oral and written communication skills.
Ability to listen empathetically.
Ability to logically organize details.
Commitment to respectful patient and family centered care.
Commitment to patient confidentiality.
Commitment to patient safety.
Provide patient care under supervision of a provider. The performance of a delegated medical act by the Medical Assistant must be directed and supervised by the provider.
Perform patient check in, including obtaining and recording vital signs, height, weight, chief complaint, brief relevant history including pain status, allergies, current medication, and any other pertinent information for specific age groups.
Review medical records for up-to-date problem list including patient reported medication and allergies and diagnoses that are documented by physicians or providers.
Understand that the stress of illness may alter patient behavior and ability to follow through on plan of health care; interact with respect including situations where patient and/or family display anger or distress.
Participate in patient education by providing standardized, structured written/verbal information to patients regarding procedures, preparation for diagnostic tests, and chronic disease conditions as instructed by the provider.
Assist provider with procedures including those requiring aseptic and sterile technique.
Assist with quality measures, including maintenance and recording of required daily equipment checks, CLIA requirements, and calibration of equipment.
Document complete and accurate patient observations, care, and outcomes of interventions in the electronic medical record.
Contribute to individual patient care planning.
Participate in the review of schedules and space needs; anticipate and suggest any needed changes in staffing or provider schedules.
Assist with quality improvement projects such as communication of waits and delays, chart audits.
Assist in updating Medical Assistant training materials. Participate in orientation of new staff.
May float to the Front Office if needed.
Clean and examine procedure tables, equipment, and other work areas following current infection control and/or isolation procedure guidelines.
Stock nurse’s station and exam/procedure rooms as assigned.
Report non-functioning or defective equipment to supervisor immediately.
Ensure all supplies are up to date and replace expired materials as necessary following sterile processing procedures.
Assist in the maintenance of patient education materials.
Prepare/maintain medical records, including ordering, filing, and copying when appropriate.
Complete all required competencies and maintain skill level.
Recognize the need for continuous learning by attending staff development programs and workshops.
Prepare and maintain urinalysis, oral toxicology swabs, urine drug screen collection schedules and document results in master file.
Strong de-escalation skills with the ability to manage challenging patient interactions calmly and professionally.
Other duties as assigned.