Food and Beverage Supervisor - In Room Dining and Mini Bar
About the job
- Proven experience in premium or luxury food and beverage operations, ideally within a five-star environment.
- Previous leadership or supervisory experience with a passion for developing and inspiring teams.
- Strong knowledge of wine, champagne, beverage operations, stock control, revenue reconciliation, and point-of-sale systems.
- A genuine passion for personalized guest service with the ability to create memorable experiences.
- Confidently handle guest requests and challenges with elegance, discretion, and professionalism.
- Warm, adaptable, and dependable, with a strong eye for detail and presentation.
- Ability to work a rotating roster, including weekends and public holidays.
- Current Responsible Service of Alcohol certificate.
- Full Australian working rights.
- Lead, mentor, and inspire the In-Room Dining and Mini Bar team to deliver exceptional service.
- Ensure all guest interactions are seamless, personalized, and reflective of the hotel's luxury standards.
- Oversee daily operations, including service flow, staffing, menu execution, and presentation.
- Create memorable experiences for VIP and high-profile guests by anticipating their needs with warmth and discretion.
- Monitor guest feedback and proactively resolve service opportunities.
- Drive team performance through coaching, development, and leading by example.
- Manage Mini Bar stock, inventory, revenue controls, and departmental costs.
- Work collaboratively with Culinary, Front Office, Housekeeping, and wider food and beverage teams.
- Ensure compliance with food safety, hygiene, work health and safety, and hotel standards.
- Identify opportunities to improve guest satisfaction, operational efficiency, and commercial performance.
About the company
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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Benefits
- Employee Discounts
- Professional Development Budget