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Walmart

Sells groceries and essentials in stores and online

Front End Coach

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeGreensboro, NC, USAIn-person

About the Job

Requirements

  • Have two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, hold a current state-issued Certificate of Eligibility if required.
  • Attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening, touring stores, providing feedback, and communicating and collaborating with associates about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts by providing clear expectations and guidance, implementing business solutions, and communicating business objectives to teams.
  • Model customer service standards for store associates by following the One Best Way service model, managing and supporting customer service initiatives, ensuring customer needs, complaints, and issues are resolved, developing corrective action plans, and leading process improvements.
  • Drive financial performance and sales in the designated store area by reviewing and evaluating profit and loss statements; managing and assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing action plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations, and developing qualified associates to meet staffing needs and company growth potential.
  • Coordinate, complete, and oversee job-related activities and assignments by maintaining stakeholder relationships, supporting plans and initiatives, identifying and communicating goals and objectives, building accountability, measuring progress, addressing improvement opportunities, adapting, and promoting continuous learning.
  • Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging in the workplace.
  • Ensure compliance with company policies, procedures, mission, values, and ethics standards by implementing action plans, supporting the Open Door Policy, and providing guidance on business processes and practices.
  • Build high-performing teams, embrace differences, and create a workplace where associates feel supported and connected, with opportunities to thrive and perform.
  • Collaborate, build trusting relationships, and communicate with impact to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support company sustainability and community-impact goals.
  • Deliver results while putting customers first, adapting to how, where, and when they shop, and applying the EDLP and EDLC business models.
  • Make decisions using data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Demonstrate curiosity, take calculated risks, show resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Hold a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Have general work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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