Epic Certified Willow Ambulatory Analyst

About Us

At Ellit Groups, we are passionate about bridging the gap between healthcare operations and IT, with the patient at the center of everything we do. Our mission is to drive innovation and deliver impactful solutions that redefine how care is delivered in the industry.

Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations. We partner with healthcare leaders who value operational excellence, real-world experience, and diverse perspectives to drive better outcomes.

Our firm is built by former healthcare operators who understand the realities of running complex healthcare systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions.

The Opportunity

Our client is implementing a shared, enterprise-wide Epic electronic health record to replace a mix of paper records and separate systems that cannot share information. The new platform will improve care coordination, give providers real-time access to patient information, and make it easier for patients to access their own records.

The system will support a diverse network of healthcare facilities and organizations across behavioral health, correctional health, community health, rural health, and other specialized care settings.

The client is implementing the system in a cloud-hosted Epic environment. Ellit Groups has been selected as the implementation support vendor, offering an opportunity to contribute to a large-scale, enterprise Epic implementation serving diverse patient populations and care settings.

Project Details

• Project timeline: Long-term implementation engagement covering planning, build, testing, go-live, stabilization, and support
• Location: Remote, with periodic travel to client sites
• Client requirements: Staff must complete applicable background checks, onboarding, and site access requirements and follow all applicable privacy and data-handling requirements.

Role Overview

The Epic Willow Ambulatory Analyst will configure, test, and implement retail and outpatient pharmacy workflows. This role is part of the Ellit Groups implementation team supporting a large-scale Epic implementation.

This role is a strong fit for Epic-certified analysts seeking full-cycle implementation experience in a complex, high-visibility healthcare environment.

Key Responsibilities

• Configure and test outpatient and retail pharmacy fill, verification, and dispensing workflows.
• Partner with Ambulatory and Willow Inpatient analysts on medication workflows.
• Support pharmacy integrated testing and go-live readiness.
• Work closely with the Team Lead or Application Manager on researching, planning, building, testing, and implementing approved project work.
• Analyze operational requirements and system capabilities to propose effective solutions and apply workflow practices to system configuration.
• Perform unit, system, and integration testing per project standards and document outcomes.
• Identify, escalate, and help resolve risks and issues; refer complex issues to the appropriate level of support.
• Participate in change control processes and follow defined standards and best practices.
• Support go-live readiness, go-live, and post-go-live stabilization activities.
• Maintain open, professional communication with end users, client stakeholders, and colleagues, using key change management principles.
• Meet application deliverables and project timelines; produce weekly status reporting and time tracking as requested.

Qualifications

Required

• Current Epic certification in Willow Ambulatory.
• Prior experience working with Epic in the assigned application, including implementation, build, optimization, or support.
• Strong understanding of healthcare workflows within the assigned application area.
• Excellent communication and follow-up skills, with a combination of technical, analytical, and customer service capabilities.
• Ability to work independently, exercise sound judgment, and manage multiple priorities.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to travel periodically to client sites.
• Ability to pass applicable background checks and site access requirements, including requirements for secure healthcare facilities.

Preferred

• Prior Epic implementation or go-live experience.
• Retail or outpatient pharmacy background.
• Bachelor’s degree in Healthcare Administration, Information Management, Computer Science, or a related field, or an equivalent combination of education and experience.
• Experience in a multi-entity healthcare environment.
• Experience supporting behavioral health, correctional health, community health, rural health, or other safety-net organizations.
• Familiarity with applicable substance use disorder data confidentiality and healthcare privacy requirements.

What We Offer

• Competitive salary and benefits.
• Opportunities for professional growth and development.
• A supportive, collaborative, and innovative work environment.

Benefits

Ellit Groups provides comprehensive benefits options to salaried employees, including:

• Medical, Vision, Dental, Short-Term and Long-Term Disability, and AD&D Insurance
• Medical and Dependent Care FSA
• 401k Retirement Plan
• 6 Paid Holidays and Flexible Paid Time Off

Ellit Groups is proud to be an equal opportunity and affirmative action employer committed to fostering an inclusive environment. We do not discriminate based upon race, religion, color, national origin, age, sex, sexual orientation, gender, gender identity, Veteran status, disability, or any other characteristic protected by local, state, or federal laws, rules, or regulations. We are committed to providing reasonable accommodation for disabilities or special needs. If you have a disability or special need that requires accommodation, please contact us at [email protected].