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TD Synnex

Supplies computers and software to IT resellers

Pre Sales Engineering Supervisor

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeLima, PeruNo salary listed

About the Job

Requirements

  • Three to five years of relevant work experience.
  • One to three years of direct experience managing or supervising personnel.
  • An associate-level degree in Business Administration is required.
  • Any standard industry technical certification.
  • Ability to follow instructions and request clarification when needed.
  • Basic administrative and data-entry skills.
  • Ability to perform basic mathematical calculations.
  • Attention to detail and accuracy.
  • Ability to communicate clearly and convey necessary information.
  • Ability to create and deliver formal presentations.
  • Ability to interact effectively with all levels of management.
  • Ability to negotiate, persuasively promote or sell ideas, and close agreements with mutually beneficial outcomes.
  • Strong interpersonal skills in multicultural environments.
  • Strong leadership skills, including willingness to lead, generate ideas, and be assertive.
  • Strong organizational and time-management skills, including driving tasks to completion.
  • Ability to work constructively under stress and pressure with heavy workloads and deadlines.
  • Commitment to maintaining and promoting social, ethical, and organizational standards in internal and external activities.
  • Ability to work independently with minimal supervision.
  • Ability to maintain the confidentiality of sensitive information.
  • Ability to build strong and effective working relationships.
  • Sensitivity to the needs, concerns, and feelings of others.
  • Ability to quickly learn new systems and technologies.
  • Intermediate proficiency with relevant computer system applications.
  • Availability for occasional travel.

Responsibilities

  • Provide general supervision of the Systems Engineering department on technical and non-technical matters and daily operational activities.
  • Plan and execute efficient and effective group operations.
  • Help establish departmental procedures and guidelines.
  • Report monthly on employee, vendor, and departmental performance.
  • Promote the Systems Engineering program through formal presentations to the Product Marketing organization and TD SYNNEX vendor partners.
  • Coordinate quarterly goal reviews with Systems Engineers, the Product Marketing team, and vendor representatives to assess performance against objectives.
  • Manage direct reports.
  • Meet with prospective and current vendor partners to understand technical and marketing objectives for product lines, promote Systems Engineering Department services, obtain pre-approval forms, and define vendor expectations for candidate qualifications.
  • Collaborate with Human Resources to recruit, interview, onboard, and retain qualified technical talent.
  • Train, guide, and develop Associate, Systems, and Senior Engineers to meet or exceed objectives set by TD SYNNEX and vendor partners.
  • Perform daily administrative tasks in Workday and Kronos, including travel and time-off requests, expense reports, monthly reports, CMS reports, and equipment processing forms; coordinate training, respond to emails, analyze the departmental budget, and manage service requests.
  • Present and interact with resellers at technology expos, customer QBRs at the Solutions Center, and vendor events.
  • Conduct individual feedback sessions to develop staff.
  • Hold monthly team meetings and conduct performance reviews; create development plans and performance improvement plans as needed.
  • Oversee project management functions and specialized teams, including technical, resource, and marketing teams.
  • Perform other assigned duties.
  • Meet attendance and punctuality standards.

Desired Qualifications

  • A bachelor's degree in Technology or Business Administration is preferred.

About the Company

TD Synnex

Supplies computers and software to IT resellers

TD SYNNEX buys computers, software, and cloud services from technology makers and resells them to the IT resellers and service providers that equip businesses and governments. Acting as a middleman lets a reseller source everything from laptops to cloud subscriptions through one account instead of signing separate deals with each manufacturer. Beyond shipping products from its warehouses, it runs logistics, repair, financing, and technical support for its partners, earning money on the gap between purchase and resale prices plus service fees. TD SYNNEX was formed in 2021 when Synnex, founded in 1980, merged with Tech Data, and it has headquarters in Clearwater, Florida, and Fremont, California.

Company size
10,001+
Company stage
IPO
Headquarters
Clearwater, FL
Founded
1980

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