Documentation Program Manager

If you are a Technical Program Manager professional looking for an opportunity to grow your career, this role offers the chance to lead the transformation of documentation platforms, systems, and workflows in a dynamic, global environment. You will operate at the intersection of content, engineering, and IT—driving scalable, innovative, and AI-enabled solutions that enhance how information is created, managed, and delivered. This position provides the opportunity to influence strategy, enable collaboration across teams, and deliver measurable business impact through technology and continuous improvement.

In This Role, Your Responsibilities Will Be:

• Lead the end-to-end delivery of transformation programs, including scope, timelines, quality, and outcomes
• Define and manage program roadmaps, milestones, and performance indicators
• Coordinate multiple workstreams across platforms, systems, and delivery models
• Identify dependencies, manage risks proactively, and support clear, data-informed decision-making
• Apply structured problem-solving approaches to translate complex requirements into actionable plans
• Gather, document, and manage business and technical requirements to ensure alignment with user needs
• Serve as a connector across content, engineering, UX, and IT teams to enable shared understanding and alignment
• Communicate effectively with both technical and non-technical stakeholders
• Support Agile delivery by aligning program priorities with team execution and backlog management
• Collaborate with external partners and internal teams to ensure successful solution delivery and governance
• Drive innovation in documentation technologies, including automation and AI-enabled capabilities
• Lead adoption of new tools, processes, and standards across teams
• Promote continuous improvement through data-driven insights, performance monitoring, and feedback loops

Who You Are:
You bring clarity to complex challenges and create structured approaches that enable progress and results. You build strong, collaborative relationships and align diverse perspectives toward shared goals. You communicate clearly and effectively, adapting your message to different audiences and situations. You take accountability for outcomes, continuously improving processes and ways of working to deliver meaningful impact.

For This Role, You Will Need:

• Experience in program management, business analysis, or requirements development within a technical environment
• Ability to translate business needs into structured, actionable requirements
• Experience working with Agile methodologies and cross-functional teams
• Strong stakeholder management skills with the ability to build alignment across teams and partners
• Familiarity with enterprise content management systems, documentation platforms, or similar technologies
• Exposure to data-driven solutions, automation, or AI-enabled technologies
• Ability to manage complexity, prioritize effectively, and deliver outcomes in evolving environments

Preferred Qualifications That Set You Apart:

• Experience leading transformation or modernization initiatives
• Background in process modeling, workflow design, or user-centered design
• Familiarity with Agile certifications or requirements engineering frameworks
• Experience working with external vendors or global teams
• Interest in or experience with UX, usability, or content strategy
• Demonstrated ability to drive adoption of new tools and processes

Our Culture and Commitment To You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.