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Kognitiv

Post-go-live Workday consulting and support

Workday Financials Consultant - C2C or PSA

Implementation & Technical Account ManagementUpdated on Nov 12
Full-timeNo salary listed

About the Job

Requirements

  • At least 2 years of experience leading and deploying Workday C2C or PSA implementations, supporting Workday post-production or application management services, or working as a Workday client.
  • Experience configuring Workday Core Financials and Security, and developing custom reports, dashboards, and calculated fields.
  • Ability to communicate clearly and effectively with customers and colleagues in a remote working environment.
  • Consulting skills such as presenting to business partners, creating documentation and technical guides, participating in workshops, and explaining functionality or solutions to guide stakeholders.
  • Experience implementing complex, practical business solutions under competing deadlines and priorities.
  • Demonstrated commitment to delivery excellence and client satisfaction, with the ability to understand client needs and build relationships.
  • Ability to prioritize and organize work to ensure timeliness and quality with little supervision, and to manage timelines, deadlines, and goals effectively.
  • Experience demonstrating initiative and curiosity to build skills in other areas within and outside Workday.
  • Ability to engage effectively on multiple parallel projects and deliverables.
  • Ability to work within remote teams and alongside clients, and to complete individual tasks without supervision.
  • Advanced Microsoft Excel skills.
  • Ability to adapt to frequent change in a fast-paced environment.
  • Ability to meet travel requirements of less than 5% per year.
  • Applicants must have work authorization in the country where they are applying that will not require visa sponsorship now or in the future.

Responsibilities

  • Design, configure, test, and implement client business requirements in Workday Financials modules.
  • Conduct client working sessions to gather, understand, and analyze business requirements; assess client needs; recommend solutions or alternatives; and identify process improvements and system enhancements.
  • Assist clients with testing Workday configurations, provide knowledge transfer, and develop documentation as applicable.
  • Troubleshoot business processes, calculated fields, business logic, file loads, and configurations.
  • Use the company's methodology and processes to implement solutions while adapting to clients' changing needs.
  • Collaborate on team-based projects.
  • Suggest new approaches to deploy Workday efficiently and effectively.
  • Complete tasks quickly and accurately in a fast-paced environment.
  • Consult, execute, and prioritize conflicting deliverables and project demands across multiple concurrent clients without supervision.
  • Share lessons learned, Workday best practices, and Kognitiv's point of view with clients, ensuring they understand and use best practices.
  • Complete deliverables within prescribed timelines, seek support or direction, and report status or escalate issues as necessary.
  • Research problems, identify root causes, and present or implement corrective measures for clients; seek team feedback on alternative solutions; and contribute to the knowledge repository through Q&A, documented deliverables, knowledge-sharing sessions, and regular sharing of best practices.
  • Provide guidance and coaching to team members in areas of expertise.
  • Meet role-specific key performance indicators, including utilization targets, service-level agreements, and customer-satisfaction scores.
  • Demonstrate the company's 'act like an owner' value in all aspects of work.

About the Company

Kognitiv

Post-go-live Workday consulting and support

Kognitiv provides simplified Workday consulting and post-go-live support. After a Workday implementation, many partners move on, leaving clients with maintenance and enhancements issues. Kognitiv addresses this by offering on-demand Workday expertise without long-term contracts, complex rate cards, or minimum spend requirements. Clients pay only for what they need, when they need it, for tasks such as rolling out new features, handling system updates, or adding new divisions, with the ability to quickly scale the team as workload demands. The company’s goal is to help clients maintain, optimize, and expand their Workday system over time, ensuring continuous value and smoother use of the Workday ecosystem.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Newton, MA
Founded
2016

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