Bts – CTORS Olympus - Coe, Int'l Tax Ops, Manager

The opportunity

EY is a global leader in assurance, tax, transaction, and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies across global tax Regimes. The primary role of a Tax Manager in COE will lead teams of Analysts, Seniors and Assistant Managers and will be responsible for client service delivery for a particular client, geography, area or specialization. Reporting to a Senior Manager or Partner/ Executive Director, they will assist the management team in developing and coaching team members as well as ensuring that resources are deployed effectively. A manager is expected to develop collaborative relationships with clients and colleagues and provide necessary support to related teams like tax reporting, Withholding tax, etc.

Your key responsibilities

• In addition to specific competencies required for your role, you will also focus on developing the following in relation to firm-wide competencies:
• Perform high level review and analysis of indirect tax returns including VAT, GST and Withholding Tax etc.
• Demonstrate a high level of proficiency of tax technical knowledge relevant to international tax; demonstrate an understanding of more complex technical issues
• Set performance measurements and ensure that performance goals, including engagement economics, turnaround time and quality targets are met
• Identify and champion new services that the sub-service line can perform at the GDS
• Knowledge of the firm policies related to independence, confidentiality and privacy, client acceptance and engagement letters, tax return preparer guidelines and knowledge-sharing
• Represent the sub-service line practice to external audiences
• High level knowledge on handling tax documentation remediation projects (All types of forms W-8s and W-9s review) for both chapter 3 and chapter 4 reporting perspectives.
• Review complex filing forms 1042-S and 1099 and other operational tax types (WHT, GST, VAT etc) and have them ready for final sign off
• Cross-sell extended services to clients
• Encouraging others to ask critical questions and share their ideas and concerns openly
• Developing strengths and opportunities collaboratively with team members by encouraging people to take action following feedback
• Contributing to a positive team environment by demonstrating consistent commitment and optimism towards work challenges
• Maintaining focus of team members on work products; holding others accountable for timely completion of high-quality work
• Focusing team members on key quality drivers for work assignments
• Building positive relationships with internal professionals and client personnel by demonstrating integrity and genuineness

People responsibilities

• Create and lead the highest performing teams
• Lead by example and be a role model
• Coach and mentor team members
• Develop a flexible and adaptive management style to meet the diverse needs of our people and clients

Skills and attributes for success

• Demonstrate a very high level of proficiency in tax technical knowledge relevant to International tax
• Demonstrate an understanding of more complex technical issues
• Proactively recognize issues and recommend solutions
• Demonstrate professionalism and poise in demeanor, attitude, communication, behavior and interaction with others
• Proactively seek opportunities to diversify client load and exposure to different teams.
• Foster collaboration and constructive communication within the team
• Demonstrate basic presentation and public speaking skills, while actively participating in meetings
• Communicate in face-to-face situations, by phone and via email, and determine the appropriate mechanism for communicating, given the situation
• Communicate your progress and the project status to engagement leads
• Adhere to practice protocol and other internal processes consistently

Ideally, you’ll also have

• Effective communication skills by being articulate, thoughtful, and adapting communications to target audiences, interacting effectively in person, by phone and in writing
• Good analytical, numeric and people management skills

What we look for

Education:

• The ideal candidate should have a Bachelor’s or Master’s degree in finance/commerce

Experience:

• 8-10 years of working with major global corporation (Big 4/Finance shared services/Banking etc.)
• Bank/Financial Institutions Knowledge: Products, services, IRS regulations, Tax Operations
• Experience on accounts and Indirect tax knowledge will be an added advantage

Additional Skills requirements:

• Proficient in Microsoft Office (i.e., Word, Advance Excel, PowerPoint and Projects.
• Hands on experience in tax technical skills, accounting concepts, would be an added advantage
• Good analytical, numeric and people management skills
• Strong client service focus; responsive to request and capable of maintaining a sense of urgency in resolving issues
• Able to demonstrate the ability to deliver quality analysis with tight deadlines and take full ownership of your work while learning diligently on the job