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Live Nation Entertainment

Organizes live entertainment events and ticketing

Event Staff

Customer ExperienceConfirmed live in the last 24 hours
Part-timeBoston, MA, USA$16 - $20 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 2 years of guest service and communications experience is required.
  • The position requires constant walking, climbing stairs, lifting and carrying more than 50 pounds, and occasional sitting.
  • Ability to work late hours is required.
  • A flexible schedule is required.

Responsibilities

  • Communicate venue information about policies and procedures to guests as they prepare to enter the venue.
  • Proactively assist guests to ensure they have an enjoyable experience.
  • Answer questions about common venue programs, including upgrades and fan merchandise purchases.
  • Direct restroom and concessions lines as needed to shorten guest waiting times.
  • Assist in resolving guest complaints.
  • Work the staff entrance and distribute employee badges.
  • Help maintain personal protective equipment and sanitization inventory.
  • Report maintenance and cleaning issues to the respective department manager in a timely manner and during shows.
  • Temporarily fill in with a department to support staffing levels during peak or break times.
  • Greet guests as they enter and leave the venue and distribute advertising flyers as needed.
  • Check restrooms frequently to ensure guest lines are moving and alert cleaning staff when necessary.
  • Keep records of inquiries, complaints, or comments.
  • Help with VIP programming under the direction of the Operations Manager.
  • Monitor and log lost and found items.
  • Ensure guest safety through proactive personal interaction and by removing hazards in the area of responsibility.
  • Check identification of guests who appear to be under 30 and are drinking alcoholic beverages inside the venue.
  • Prevent and resolve altercations among guests.
  • Circulate through the work area throughout the shift to maintain control.
  • Set up the area before opening, including stanchions and table configuration.
  • Keep the interior and exterior of the venue clear and safe by cleaning spills and removing food, trash, or other obstacles before, during, and after the shift.

About the Company

Live Nation Entertainment

Organizes live entertainment events and ticketing

Live Nation Middle East promotes and produces live events in the region, including concerts, comedy shows, and family entertainment. It signs talent, books venues, handles production, marketing, and ticketing to stage events that fans can attend. Its differentiators are a strong regional focus paired with a global network, major brand partnerships, and a commitment to sustainability. Its goal is to grow the Middle East live-entertainment market responsibly while expanding opportunities for artists, brands, and local venues.

Company size
10,001+
Company stage
IPO
Headquarters
Beverly Hills, CA
Founded
2005

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