General Manager
About the job
- Proven leadership experience in a senior catering or hospitality role, ideally in an independent or business and industry environment.
- Strong financial management and budget control skills.
- Knowledge of current trends in food, nutrition, and sustainability.
- Ability to drive operational excellence and continuous improvement.
- Ability to demonstrate the right to work in the United Kingdom.
- Successful applicants must pass an Enhanced Disclosure and Barring Service check, including a Barred List check.
- Shortlisted applicants must provide information about relevant criminal offences and will be subject to an online search of publicly available information.
- Appointment is conditional on satisfactory professional references.
- Develop and implement strategic plans for catering operations aligned with organisational goals.
- Lead and inspire multi-site teams, ensuring high standards of food quality, service, and hygiene.
- Oversee budgeting, forecasting, and financial performance across all catering operations.
- Drive innovation in menu planning, sourcing, and sustainability initiatives.
- Ensure compliance with relevant food safety, health and safety, and safeguarding policies.
- Build and maintain strong relationships with clients, suppliers, and stakeholders.
- Champion staff development, training, and wellbeing.
- Follow and champion allergen controls.
- Excellent communication, negotiation, and stakeholder management abilities.
- Passion for delivering exceptional customer experiences.
About the company
WSH is a British holding company that owns a portfolio of brands in the food services and hospitality sector, with contract catering as its main business for clients like businesses and schools. It operates brands such as BaxterStorey, Benugo, and Searcys, delivering tailored meals and service and focusing on fresh, seasonal, locally sourced ingredients while managing costs. Unlike single-brand caterers, WSH uses a portfolio approach with brand specialization across corporate dining, restaurants, and cafes to gain scale in procurement and operations. Its goal is to provide dependable, high-quality food and service to a broad client base, while growing its brand portfolio and improving efficiency for clients and stakeholders.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- BaxterStorey won MHRA South Mimms in February 2026, worth £1.0 million including VAT.
- The Open University extended BaxterStorey through January 2028 amid catering transformation uncertainty.
- T-Mobile awarded BaxterStorey a £2.6 million July 2026 contract across four sites.
What critics are saying
- Public procurement churn is rising: Durham retenders in 2026, and universities are extending short bridges.
- CD&R owns WSH, so another acquisition spree can mask margin pressure and integration strain.
- A loss at MHRA, Open University, or T-Mobile would hit BaxterStorey's core revenue immediately.
What makes WSH International Investments unique
- BaxterStorey, Benugo, and Searcys span corporate dining, premium leisure, and heritage hospitality.
- WSH’s 2026 RSPCA Assured milk rollout covered 600+ locations and 4 million litres.
- The Genuine Dining Co. acquisition strengthens scale after 2024, expanding London contract catering.
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Benefits
- Flexible Work Hours