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Ecolab

Provides water, hygiene, infection prevention solutions

Account Manager - Pharma & Personal Care

Account ManagementUpdated on Nov 11
Full-timeBoston, MA, USA

About the Job

Requirements

  • A Bachelor of Science or Bachelor of Arts degree in engineering, chemistry, biology, or a related field.
  • At least 2 years of experience working in pharmaceutical or personal care manufacturing, or brewing or fermentation.
  • Operational experience with Clean In Place (CIP) and Clean Out of Place (COP) systems.
  • A valid driver's license and an acceptable motor vehicle record.

Responsibilities

  • Develop and execute strategic growth plans centered on program selling for new and existing customers.
  • Maintain a healthy opportunity pipeline and use customer relationship management tools to document customer activity, opportunity progress, product forecasting, and account plans.
  • Achieve established objectives for revenue growth, customer retention, pipeline creation, new business gains, and total value delivered.
  • Leverage internal and external networks, industry events, and trade associations to strengthen customer relationships and market knowledge.
  • Prepare and deliver value-based recommendations for total plant programs.
  • Travel throughout the assigned geography to support customer needs, account growth, and implementation activities.
  • Build and maintain relationships with site-level stakeholders, technical leaders, procurement partners, and decision makers.
  • Evaluate customer operations, business priorities, and regulatory requirements to identify improvements related to quality, safety, cost, sustainability, and efficiency.
  • Lead discovery conversations and site assessments, translating technical and operational needs into practical, value-driven solutions.
  • Coordinate implementation plans with customer stakeholders and internal partners, defining priorities, owners, milestones, and measures of success.
  • Communicate program progress, business impact, and next-step recommendations through presentations, business reviews, and written updates.
  • Provide expertise in cleanroom applications, contamination control, cleaning and sanitization, risk mitigation, and Good Manufacturing Practice (GMP)-related manufacturing environments.
  • Apply working knowledge of CIP and COP systems, cleaning process optimization, troubleshooting, and site-specific manufacturing requirements.

Desired Qualifications

  • At least 2 years of experience selling into pharmaceutical or personal care manufacturing.
  • Ability to communicate, present, and influence credibly and effectively at all organizational levels, including C-level executives.
  • Experience delivering client-focused solutions based on customer needs.
  • Experience working in or selling into regulated manufacturing environments.
  • Listening, negotiation, and presentation skills.
  • Verbal and written communication skills.

About the Company

Ecolab

Provides water, hygiene, infection prevention solutions

Ecolab provides water, hygiene and infection prevention solutions and services to about three million commercial locations in more than 170 countries. It combines cleaning, sanitizing, disinfection, and water-treatment products with on-site service and data-driven insights to help customers improve safety, cleanliness, and efficiency. Its global scale and breadth across food, healthcare, hospitality and industrial markets, plus a large field service network, differentiate it as an integrated partner rather than a one-off supplier. Its goal is to help customers run safer, cleaner operations while using water and energy more efficiently and reducing environmental impact.

Company size
10,001+
Company stage
IPO
Headquarters
St Paul, MN
Founded
1923

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