Technical Solutions Engineer - Campus & WiFi-focused
No salary listed
Senior
Bachelor's, Master's
Sydney NSW, Australia
In Person
Solution EngineeringImplementation & Technical Account Management
About the job
Requirements
- At least 5 years of hands-on experience designing, deploying, and supporting enterprise campus networks.
- Strong knowledge of IEEE 802.11 standards and radio-frequency fundamentals, with experience troubleshooting wireless local area network architectures.
- Knowledge of campus Layer 2 and Layer 3 networking, including VLANs, STP, RSTP, MSTP, LACP, LLDP, QoS, 802.1p marking, traffic shaping and policing for voice and video, network access control, 802.1X, MAC-Based Authentication, RADIUS, AAA, policy enforcement, DHCP, ARP, IPv4, IPv6, and IGMP snooping.
- Deep understanding of BGP, OSPF, and modern fabric technologies such as VXLAN and EVPN as they apply to high-scale campus architectures.
- Proficiency using Wireshark, tcpdump, and over-the-air wireless captures for packet analysis.
- Exceptional written and verbal English communication skills and ability to explain complex technical concepts to network architects and junior administrators.
- Minimum of a Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
Responsibilities
- Act as the subject-matter expert for Arista EOS-based campus switching and WiFi access-point platforms.
- Troubleshoot and resolve complex campus network issues involving Layer 2 and Layer 3 technologies, including VLANs, STP, RSTP, MST, LACP, LLDP, QoS, and multicast.
- Support customers deploying and operating CV-CUE and Arista WiFi, including radio-frequency planning, channel management, roaming, and client connectivity.
- Diagnose wireless issues, including radio-frequency interference, 802.11 association and authentication failures, WPA3, 802.1X, RADIUS, roaming, and throughput degradation.
- Assist with questions about controller-less architecture, access-point onboarding, tunnel configurations, and CloudVision-driven zero-touch provisioning for campus.
- Respond to customer inquiries by phone and email, set clear expectations, and drive issues to root-cause resolution.
- Conduct live troubleshooting sessions, packet captures, and log analysis with customers and their network teams.
- Reproduce customer issues in the dedicated lab environment to validate bug reports and workarounds.
- Work with software engineering to open, track, and validate bug fixes, providing clear reproduction steps and packet-level evidence.
- Document recurring issues and contribute to internal knowledge-base articles and runbooks.
Desired Qualifications
- Proficiency across multiple industry-leading command-line interface environments, focusing on in-depth configuration and state-machine troubleshooting.
- Familiarity with controller-less or cloud-managed wireless architectures.
- Knowledge of zero-touch provisioning workflows and use of REST or gRPC APIs for network management.
- Comfort using the Linux command-line interface, including bash, tcpdump, and SSH, and understanding how network operating-system internals interact with hardware.
- Programming or scripting ability in Python or shell for log parsing, data analysis, and workflow automation.
- Experience with IXIA, Spirent, or similar traffic-generation tools for performance validation.
- A Master's degree.
- Prior experience in a technical assistance center or post-sales technical support environment.
- Certifications such as CWNE, CWSP, CWNA, CCNP or CCIE Enterprise (or equivalent), and Arista ACE certifications.
About the company
Arista Networks builds high-performance cloud networking hardware and software for large data centers and cloud environments. Its product line includes spine-and-leaf switches and routers that form scalable data-center networks, combined with software for automation and visibility to simplify operations. The network gear is designed for hyperscale and I/O-intensive workloads, offering strong performance and power efficiency. Arista differentiates itself through a focus on scalable, energy-efficient hardware paired with software that improves automation and observability, serving cloud providers, enterprises, and financial institutions via direct sales, partners, and service contracts. The company's goal is to help customers deploy and manage scalable, efficient, and automated data-center networks that meet the demands of large-scale cloud workloads.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Santa Clara, California
Founded
2004
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Simplify's Take
What believers are saying
- August 4, 2026 revenue guidance rose to $12.6 billion, up 40%.
- AI networking revenue targets $3.5 billion in 2026; over 100 Etherlink customers now.
- Q2 2026 revenue reached $3.04 billion, and supply visibility improved into 2027.
What critics are saying
- Q2 2026 purchase commitments hit $9.7 billion, tying growth to scarce components.
- CEO called the industry shortage a 2028 problem; missed parts crush 2027 shipments.
- Microsoft and Meta still drive revenue concentration; one spending pause hits earnings hard.
What makes Arista Networks unique
- Arista’s EOS and Etherlink AI fabric unify data-center, campus, and AI networking.
- August 4, 2026 guidance shows software-driven execution, not commodity switching sales.
- Microsoft and Meta have backed Arista for over a decade, validating enterprise trust.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Performance Bonus
- Company Equity