K

Kong

High-performance API management and connectivity

ADR Team Lead - Account Development Representatives, Nordics & Benelux

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeEngland, UKNo salary listedIn-person

About the Job

Requirements

  • Hands-on Account Development Representative or Sales Development Representative experience is required.
  • The candidate must be able to coach newer representatives and adapt coaching to individual needs.
  • The candidate must juggle their own quota, coaching, and process work while prioritizing effectively.
  • Strong time-management skills are required.
  • The candidate must identify areas for improvement and build solutions proactively.
  • The candidate must make data-based decisions and explain performance changes with specificity.
  • The candidate must have a track record of strong quarter-over-quarter performance, including disciplined activity, sequence execution, pipeline hygiene, and results.
  • The candidate must have earned trust with Account Executive and Regional Director partners through consistent performance.
  • The candidate must communicate transparently with leadership, including when work is off track.
  • The candidate must have credibility and a positive presence within the team.
  • The candidate must be comfortable working in an allbound model with a heavy outbound emphasis.
  • The candidate must demonstrate self-awareness and commitment to leadership development.
  • English and either Dutch or Swedish are required.

Responsibilities

  • Support newer Account Development Representatives as a first point of contact to help them ramp and build good habits.
  • Support onboarding with the Senior Manager and Enablement, and conduct regular one-on-one meetings with newer representatives.
  • Adjust coaching to each representative's needs and help create individual development plans based on their attitude, process, and results.
  • Identify and flag underperformance early with relevant context.
  • Support team coaching sessions, including live dialing, pitch practice, and feedback loops.
  • Run or contribute to upskilling initiatives independently or with Enablement.
  • Share effective practices, sequences, and outbound approaches with the wider team, and provide direct, specific feedback while recognizing strong work and addressing bad habits.
  • Identify workflow and tooling improvements and support the Senior Manager in implementing them while preserving representatives' autonomy.
  • Serve as a best-practice resource for Salesforce, Outreach, and the team's automation tools.
  • Maintain alignment with Account Executive partners and participate in pipeline review cadences.
  • Support the Senior Manager in preparing performance updates and regional insights, and participate in bi-weekly Regional Director cadences when appropriate.

About the Company

Kong

High-performance API management and connectivity

Kong provides API management and connectivity for cloud-native applications. Its main products are Kong Gateway, a high-performance API gateway; Kong Konnect, a unified SaaS platform for API management; and Kong Mesh, an enterprise service mesh for coordinating microservices. It differentiates itself by combining an open-source core with premium features, support, and managed services, with a strong focus on Kubernetes and scalable API traffic. The goal is to help businesses build, secure, and scale their APIs and microservices to boost developer productivity and application performance.

Company size
1,001-5,000
Company stage
Series E
Total funding
$345.6M
Headquarters
San Francisco, CA
Founded
2017

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