Société Générale de Surveillance

Testing, inspection, and certification services globally

Key Account Executive HLL

Account ManagementConfirmed live in the last 24 hours

Full-timeHo Chi Minh City, VietnamNo salary listedIn-person

About the Job

Requirements

University-level education or higher.
One to two years of experience in related products or services.
Proficiency in English.

Responsibilities

Maintain close contact with Global Key Account Managers or Regional Key Account Managers to understand the progress and time frame of key account programs.
Maintain close connections with local key account representative offices or key sourcing agents to introduce the company's capabilities.
Monitor and summarize account financial performance and keep the Customer Relationship Specialist manager and Regional or Global Key Account Managers updated.
Monitor and follow up on quality issues and client complaints.
Organize vendor seminars to introduce key account requests and generate sales leads.
Support sales staff in approaching individual vendors; the Local Key Account Manager may also host key vendors directly.
Monitor project status, especially during the initial kickoff stage, to prevent issues with quotations, turnaround time, and related activities.
Organize regular review meetings with local key account offices and SGS Regional Key Account Managers.
Transfer key account updates, including client testing protocols, pricing, special reporting formats, test request forms, and other documents, from Global or Regional Key Account Managers to relevant teams.
Perform other tasks as assigned.

Job Description

• Keeps close contact with GKAM or RKAM to understand progress or time frame of KA program

• Keeps close connection with KA local representative office or its key sourcing agent to introduce our capability

• Monitoring & summarizing financial performance of the account and keep CRS manager and RKAM or GKAM updated

• Monitoring & following up with any quality issues, client complaint• Organizes vendor seminar to introduce KA requests and get sales leads

• Supports sales staff approaching individual vendor; LKAM can also directly host key vendor

• Monitors project status especially during initial kick off stage to make sure no problem happens in quotation, TAT (turn-around-time), etc

• Organizes regular review meeting with KA local office, SGS RKAM

• Transfers update of KA (client testing protocol, pricing, special reporting format, test request form and other documents) from GKAM or RKAM to relevant teams.

• Other task as assignment

Qualifications

•University level or higher

• 1-2 year experience in related products or services

• Proficient in English

Additional Information

• # of complaints and claims related to the assigned inspections

• # of errors in Reports and delivery time of Reports (Maximum 24 hours after inspection)

• Accuracy and number of customer queries on reports

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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