At least one year of hospitality or customer service experience is preferred.
At least one year of retail experience is preferred.
Ability to maintain a good working relationship with coworkers.
Availability to work days, nights, weekends, and holidays.
Ability to communicate effectively and appropriately with employees and guests.
Ability to perform addition, subtraction, multiplication, and division using all units of measure.
Ability to understand and operate the basic functions of a personal computer.
Ability to take direction from others in a fast-paced environment.
Ability to work independently and as part of a team.
Reliable transportation is required.
Responsibilities
Greet guests with an enthusiastic and pleasant verbal welcome.
Process all point-of-sale transactions and functions accurately.
Promote and actively sell gift shop products.
Maintain sales-floor appearance by restocking throughout the shift.
Price and check new products before placing them on the sales floor or in the stockroom.
Provide guests with directions to ticketing and food venues, offices, and special events.
Maintain a clean working environment.
Maintain working relationships with other departments to ensure up-to-date knowledge of the garden.
Desired Qualifications
At least one year of hospitality or customer service experience.
At least one year of retail experience.
Description
The Gift Shop Associate operates in various locations at Atlanta Botanical Garden and works closely with customers to determine their needs and answer their questions about our products. The Gift Shop associate must stay up to date with product features and maintain our shop’s visual appearance in high standards.
This a temporary position, the season will begin around mid-October and continue through January 10th.
Key responsibilities
Greet guests with a smile and a verbal welcome using an enthusiastic and pleasant manner
Process all Point-of-Sale transactions and functions accurately
Promote and actively sell gift shop products
Maintaining sales floor appearances by restocking throughout shift
Price and check new product before it is put on the sales floor/stockroom
Provide guests with directions to ticketing and food venues, offices, and special events
Maintain clean working environment
Maintain a working relationship with other departments to ensure up-to-date garden knowledge
Requirements
Minimum of one year experience in hospitality or customer service industry preferred
Minimum of one year retail experience preferred
Must be able to maintain a good working relationship with coworkers
Must be able to work days, nights, weekends, and holidays
Must have excellent communication skills and sense of appropriateness to converse with employees and guests
Must be able to add, subtract, multiply, and divide in all units of measure
Must be able to understand a personal computer’s basic functions and operate it
Must be able to take direction from others in a fast-paced environment
Must be able to work independently and as part of a team
Must have reliable transportation
The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.
It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.
Atlanta Botanical Garden Core Values
Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind
Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden
Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone
Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication
Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard