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Delivery Hero

Global online food delivery marketplace

Head of AML, Regulatory and Compliance - AML and Compliance

Regulatory Compliance & Ethics +1Updated on Nov 13
Full-timeAthens, GreeceNo salary listed

About the Job

Requirements

  • A university degree in Law, Economics, or a related field.
  • At least 8 years of AML, regulatory, and/or compliance experience in a financial institution such as a bank, payment institution, or electronic money institution.
  • Ability to directly manage an AML and regulatory affairs team while cooperating with cross-functional teams and senior executives.
  • A track record of developing, implementing, and managing AML programs and overseeing compliance projects and assurance services, such as audits, in the financial services industry.
  • Experience managing relationships and communications with regulatory authorities.
  • Excellent command of Greek and English, both written and spoken.

Responsibilities

  • Lead the development, gap analysis, implementation, and ongoing monitoring and management of a comprehensive compliance program covering payment services directives, anti-money laundering and counter-terrorist financing, card scheme compliance, enterprise compliance risk assessments, fraud, anti-bribery and corruption, conflicts of interest, data privacy and cybersecurity regulations, industry best practices, and regulator guidelines.
  • Build, execute, and maintain a fit-for-purpose AML program aligned with company expectations, regulatory guidelines, and European AML developments, and oversee AML risk assessments; customer due diligence and know-your-customer policies and procedures; transaction and account monitoring; enhanced due diligence and suspicious activity reporting; sanctions, politically exposed person, adverse media, and local-list screening; regulatory reporting; and AML policy training.
  • Promote a group-wide AML and KYC compliance culture by engaging stakeholders across organizational levels.
  • Lead regulatory assessments related to maintaining and expanding the scope of the payments business, translate regulatory requirements into practical business action plans, coordinate periodic internal and external audits, manage relevant findings and third-party inquiries, and work closely with regulators to support compliance.
  • Contribute to passporting payment services into other European countries and ensure filings and associated documentation meet regulatory requirements.
  • Contribute to the development and implementation of new payment products and services, including e-wallets and buy now, pay later products; assess and advise on tooling choices; and provide compliance advice and guidance to stakeholders in Sales, Product, Operations, and other departments.
  • Contribute to Board and General Assembly minutes, review or comment on contracts, provide regulatory input to ensure compliance language is addressed, and handle ad hoc regulatory and governance requests such as fit-and-proper questionnaires and asset declarations.
  • Champion a strong organizational compliance culture and foster a risk-aware environment while supporting responsible innovation.
  • Monitor evolving regulations and emerging fintech technologies, identify potential impacts, and implement necessary program updates across applicable areas and jurisdictions.

Desired Qualifications

  • Additional experience in advisory practice and/or CAMS or another AML certification is a strong plus.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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