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RedLion Mobile

Community-first retailer delivering telecom services

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeRiverhead, NY, USA

About the Job

Requirements

  • Have 1–3 years of retail management experience; experience in wireless, broadband, or consumer electronics is preferred.
  • Be proficient in Microsoft Office; familiarity with wireless and telecommunications industry terminology is preferred.
  • Have a high school diploma or GED.
  • Be available to work flexible schedules, including evenings, weekends, and holidays.
  • Be willing to travel to nearby store locations within a 35-mile radius and have reliable transportation.

Responsibilities

  • Assist the Store Manager with daily store operations, including merchandising, inventory control, and product launches.
  • Collaborate with the Store Manager on product positioning, promotions, and customer engagement to meet and exceed revenue goals.
  • Ensure compliance with company policies, including cash handling, inventory management, and operational audits.
  • Lead the team to achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
  • Assist with onboarding and training new hires.
  • Foster a collaborative, performance-driven culture focused on accountability and recognition.
  • Maintain high customer satisfaction standards, including Net Promoter Score goals.
  • Present, promote, and sell products and services to existing and prospective customers using effective product knowledge.

Desired Qualifications

  • An associate or bachelor's degree.
  • Bilingual proficiency in Spanish or French.

About the Company

RedLion Mobile

Community-first retailer delivering telecom services

RedLion Mobility is a telecom retailer that sells Optimum services, including internet, TV, mobile, and home phone, to residential and business customers across multiple states. It combines Optimum technology with a community-first, locally staffed retail approach to deliver personalized customer support and build lasting relationships. The company uses a scalable retail model with standardized store-opening processes, training, and operations to maintain consistency as it grows. Unlike some competitors, RedLion emphasizes local accountability and care, leveraging decades of telecom experience to run a predictable, service-focused operation. The goal is to couple advanced technology with the accountability and warmth of a local team to provide a straightforward, positive customer experience while expanding its footprint in New York, Connecticut, and Texas.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Oyster Bay, NY
Founded
2025

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