Davies North America

Global insurance professional services and tech

Fast Track Quantum Handler

Legal Counsel & Legal SupportUpdated on Nov 13

Full-timeBolton, UKNo salary listed

About the Job

Requirements

Sound practical experience handling Fast Track road traffic accident (RTA) litigated files, including managing an own caseload and reporting.
Knowledge of litigation, Civil Procedure Rules (CPR), and court procedures.
Ability to demonstrate legal knowledge and provide clear advice on claim-resolution strategy, including relevant case law and appropriate evidence.
Ability to recognize technical issues concerning the Motor Insurers' Bureau (MIB), the Uninsured Drivers and Untraced Drivers Agreements, insurer status, policyholder claims with counterclaims, and multi-party claims.
Experience drafting legal documents, including defences, applications, witness statements, Part 35 questions, and Part 18 questions.
Experience liaising with and drafting instructions to counsel.
Experience managing fixed fees while delivering quality.
Good telephone negotiation skills.
Good information technology skills, including Microsoft Word, Outlook, and a case management system; preference for paperless working.
Ability to work as part of a team, use initiative, plan and prioritize workloads, delegate effectively, remain calm under pressure, exercise sensitivity and tact, identify key facts and issues, investigate and make timely decisions, follow work processes and strategy, and make decisions.

Responsibilities

Review files and comply with client guidelines.
Formulate initial and ongoing case strategies efficiently, considering the appropriate fee structure.
Draft reports confirming strategy and agree the most suitable approach with clients.
Draft legal documents and comply with court orders and deadlines.
Monitor overall claim spend throughout each case, whether fixed-fee or hourly-rate.
Negotiate with third-party solicitors.
Liaise with insured parties, insurers, and brokers as necessary.
Ensure actions are completed in accordance with action lists in the case management system.
Undertake court hearings.
Delegate relevant tasks to paralegals.
Accurately record time and management information.
Process bills accurately in accordance with client guidelines.
Keep files within ISO 9001 guidelines and ensure compliance with Solicitors Regulation Authority (SRA) Standards and Regulations.

Desired Qualifications

Understanding of indemnity and/or the Motor Insurers' Bureau (MIB).

Are you ready to take your litigation skills to the next level? Join our team as a Fast Track Specialist File Handler and make an impact in a challenging, rewarding role.

As a Specialist Handler you will handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients and the MIB.

It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary.

The candidate will handle cases on behalf of the MIB and other Insurers. The successful candidate should therefore be able to recognise cases with a technical bias, e.g. whether the MIB is the correct party to pursue (having an understanding of the Uninsured Drivers and Untraced Drivers Agreement) or whether an Insurer is a contractual Insurer, RTA Insurer, or Article 75 Insurer, and what actions are required if the policyholder is a Claimant and there is a counterclaim be pursued. There will also be claims involving multiple parties.

Reviewing files, noting and abiding by Client Guidelines
Knowledge of litigation, the CPR Rules and Court procedures
Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure.
Draft reports confirming Strategy and agreeing the most suitable approach with the client.
Draft legal documents and comply with Court orders/deadlines
Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
Undertaking negotiations with Third Party Solicitors
Liaising with Insured and Insurers and Brokers where necessary
Ensuring ‘actions’ are carried out as per Action Lists in Case Management System
Undertaking Court Hearings
Ensuring relevant tasks are delegated to the paralegals
Accurately recording time and management information
Accurately processing bills in accordance with Client Guidelines
Ensuring files are kept within ISO 9001 guidelines
To ensure compliance with the SRA Standards & Regulations

Working Hours

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Primary location for this role is Bolton, Parklands Office.

Sound and practical experience of handling Fast Track RTA litigated files is essential, with evidence of managing own case load and reporting skills
Have an understanding of indemnity and/or the MIB would be beneficial.
Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions
Liaising with and drafting instructions to Counsel
Experience of managing fixed fees whilst delivering quality
Good telephone negotiation skills
Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless

Have the ability to:

Work as part of a Team
Use own initiative
Plan and prioritise workloads and effectively use delegation
Remain calm under pressure
Recognise when sensitivity and tact are required
Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion
Follow work processes and keep to Strategy
Ability to make decisions

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values

We are connected

We are Dynamic

We are Innovative

We succeed together

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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